Application Support Analyst
Current-Provided expert application support for Point of Sales (POS) Systems, ensuring uninterrupted operations and minimal downtime.-Involved in the successful migration of retail in-house applications to Oracle NetSuite, coordinating with stakeholders to ensure a smooth transition.-Supervised monthly employee work hour entry, attendance, and leave requests, maintaining accuracy and compliance with organizational policies.-Configured a variety of PLU weighing scale machines to meet specific business requirements, ensuring optimal performance and compatibility.-Supported procurement systems and ground stock taking systems, including helpdesk assistance for users and proactive maintenance to optimize system functionality.-Conducted thorough verification of electronic shelf labels (ESL) compliance, ensuring accuracy and adherence to regulatory standards.