With over 28 years of unwavering commitment to excellence, I am a seasoned professional in the domains of Delivery Management, Project Management, ERP & Custom Projects Implementation, Business Process Analysis and Re-engineering (BPR), Program Management and Presales as well. Successfully end-to-end rolled out SAP, ERP and Custom Projects in various domain like Retail, Healthcare Service, Manufacturing (includes discrete and process manufacturing), Infrastructure & Real Estates Construction, Property Management, Food & Beverages etc. Being the leader of Customer Engagement, passionate about driving customer success and fostering lasting relationships. With a proven track record in delivering exceptional customer experiences, I'm dedicated to helping clients achieve their goals. Let's connect and explore how I can contribute to your organization's growth through effective customer-centric strategiesI also excel in the intricacies areas like IT Infrastructure Maintenance, including Servers, LAN, WAN, Firewall, Network, Operating Systems and up to some in database management.My career has been a testament to my passion for Project Management, Delivery, Presales, Implementation, Software Development, Business Process Study, and system integration planning & execution. I thrive in dynamic, results-driven environments, always pushing the boundaries to achieve remarkable outcomes.Let's connect to explore opportunities for collaboration or to share insights on our shared professional journey. Feel free to reach out!