- Take over content creation for all of our company social media accounts, including organizing crossplatform content strategies- Develop new social media campaigns from the ground up, considering our clients needs and theirspecifi c industries- Monitor social channels for trending news, ideas and memes, then capitalize on those trends throughour social media accounts- Perform research into our clients industries and provide actionable tips and advice for expanding theirreach in the digital space- Assist with capturing and analysing social media metrics

• Consulting with IT managers and other departments as required.• Providing IT assistance to staff and customers who generate tickets.• Training end-users on hardware functionality and software programs.• Resolving logged errors in a timely manner.• Monitoring hardware, software, and system performance metrics.• Updating computer software. as well as upgrading hardware and systems.• Maintaining databases and ensuring system security.• Documenting processes and performing diagnostic tests.