 A dynamic professional with 17+ years of experience in Public and Hybrid Cloud and Project Management, Sales and Marketing, I.T. Sales, Digital Marketing, Banking Process and Operations, Forex and Trade Finance Operations, Assets, Financial Marketing and Sales, Banking and Financial Software migration and implementation including customization, Project Management, Finacle, Banking Operations, Retail Credit, Digital Banking, Office Administration, Team Management and Organisation, Client Relationship Management and Micro Finance, Telecom and Optical Fiber, Key Accounts Manager, Customer Service, Stakeholder Management. Significant progressive experience in Banking and FMCG Service Delivery with IT Service Management, Process Improvement, Account Management, Account Financials, Vendor Management, with IT sales and promotions. Managing cloud delivery and operations support in alignment with business/information systems delivering technology-driven IT solutions. Leading data center transformations projects to migrate client/server applications and platforms to cloud environments. Expertise in spearheading end-to-end project management from conceptualization to technology mapping, planning, resources management, task scheduling and final execution of projects. Recognized proficiency in managing entire service level agreements, planning tasks of service delivery department and monitoring staff to ensure the prompt resolution of all client service related queries along with new as well as junior members of the Service Delivery team.