Heading collection of Personal loans & CD Loan. Handling portfolio with internal team of 20 field executives. Handling portfolio with External 14 Agencies from Aurangabad & Nashik Location. Should be able to manage the day today planning, Operational challenges, problem-solving of external vendors / team. Energies stepwise focus at every role level to have effective collections & productivity from current demand & overdue collections 90+,180+,360+ ratios. Analyze the performance of collection agencies and provide them corrective action for improvement. Preparing daily/weekly/monthly reports basis the performance of agencies. Ensuring that the field executive visits maximum number of cases in a day as per company policy. Should be able to resolve complaints in coordination with other departments. Work very closely with team members to solve customer problems. Maintaining data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, Weekly & Monthly basis Initiation of legal formality for default customer.

Heading Sales and collection of Retail Agri loans for Aurangabad & Jalna location. Maintaining delinquency ratios under prescribed parameters. Look after field investigation, business sourcing & collection procedures. Basic Roll as Relationship Manager in controlling delinquency, minimize the Delinquent Accounts & controlling NPA. Ensuring existing customers CC Rotation/ EMI/ Overdue. Formulating strategies for collection and recovery ensuring accomplishment of the assigned targets. Planning and forecasting for Healthy Portfolio.

Handling the sales & collection of Agri Loan (KCC). To Get In Touch With Existing customer For CC Rotation and EMI or Any Overdue. Well versed with the various techniques of recovery of funds from customers. Knowledge of all Sales, collection and field investigation procedures of Agri loan. Feet on Street - Conversation of PTP into actual collection. Handling HNI cases with various processes such as documentation, sanctioning, disbursement.