Nilesh Thacker Email & Phone Number

With over 23 years of experience in the business process management industry, I am a client partner at Infosys BPM, a leading provider of outsourcing solutions. In this role, I am responsible for managing and growing strategic accounts, overseeing the delivery of high-quality services, and ensuring client satisfaction and retention. I leverage my MBA degree and my skills in transition management and vendor management to align the outsourcing solutions with the client's business objectives, challenges, and opportunities. I also collaborate with various internal and external stakeholders, such as delivery managers, solution architects, sales teams, and consultants, to design and implement innovative and customized solutions. As a result, I have enabled multiple clients to achieve operational excellence, cost savings, and revenue growth. I am passionate about the BPM field and its potential to transform businesses and create value. I am also committed to the mission and culture of Infosys BPM, which is to be a trusted partner for clients, a catalyst for change, and a champion for diversity and inclusion. I am excited to continue my journey at Infosys BPM and contribute to its vision and success.

Listed skills include Outsourcing, Vendor Management, Service Delivery, Bpo, and 15 others.