Nilesh Shah Email and Phone Number

I assessed OEM solutions for security and datacenter infrastructure management, addressing critical client needs. Deployed Infrastructure discovery, DCIM, and Application Dependency solutions for a leading Private Bank and India's largest Broking Firm. Offered comprehensive security product portfolios for vulnerability assessment, insider threat protection, and online brand protection safety.

As the Sr. Manager IT Infrastructure at VIBGYOR Group of Schools in Mumbai, I led a team to ensure efficient network connectivity and IT infrastructure across 36 school sites. By executing a tech refresh strategy and implementing comprehensive audits, we increased uptime by 35% and compliance adherence by 27%, respectively. Additionally, streamlining annual budget preparation led to a 12% cost savings.

In my role as Head Of Information Technology at Condé Nast India, I spearheaded technology initiatives for the India Market, collaborating with global teams. Achieving a 28% reduction in IT operational costs through effective procurement strategies and contract renegotiation was a significant accomplishment. Additionally, overseeing a budget of INR 7 Mn and optimizing IT spending by 10% while enhancing vendor relationships were key responsibilities. I also executed tech refresh of the core IT infrastructure in accordance to the global directive with a budgeted CAPEX of INR 12 Mn.

In my role as Manager IT at dentsu international, I delivered strategic technical guidance to improve IT operations efficiency by 18%. I unified IT infrastructure and service desks, enhancing efficiency by 30%. I also coordinated with Global Service Desk and regional support teams to manage incidents and service requests, resolving escalated Service Desk tickets to boost customer satisfaction by 25%. Led a team of 30 IT professionals to address support challenges for 5,500+ end users across PAN India, ensuring IT service compliance with audit and compliance regulations. Executed IT budgeting and vendor management to achieve 14% cost savings.

In my role as Assistant Manager IT at After Studios in Mumbai, I led a team of 4 engineers to ensure uninterrupted IT operations. By implementing solutions for servers, storage, and connectivity, I enhanced data backup reliability by 60% and reduced downtime through effective incident resolution.

In my role as Sr Executive - IT at Tata Elxsi Ltd. - Visual Computing Labs, I managed the IT infrastructure and technical support services at Mumbai and Los Angeles offices. I administered local IT infrastructure, optimized network performance, and provided end-user support across multiple offices. Additionally, I implemented data security measures, managed IT assets procurement, and engaged with vendors for IT asset management.

In my role as Manager - Internal Technology Services at Procentris, I led a team of 4 Engineers to ensure network and infrastructure security and backups. I implemented system policies for smooth operations and optimized resource utilization, overseeing Inventory Control and vendor coordination.

In my role as a Senior IT Officer at Prana Studios Pvt. Ltd. in Mumbai, I oversaw server, storage, and network administration, ensuring data backups and troubleshooting application issues at client locations. I coordinated with vendors to resolve system-related issues, contributing to the smooth operation of IT infrastructure.

In my role as Assistant Manager - IT at CLSA India Ltd., I was responsible for overseeing the administration of Servers and Network Infrastructure. I played a key role in the successful relocation of the Server Room and migration to Windows NT 4.0. Additionally, I installed online trading terminals for major stock exchanges, contributing to the smooth operation of the division.

In my role as a Technical Support Engineer at Savex Computers Limited in Mumbai, I was responsible for managing a wide range of servers, workstations, and data & telecommunication links. I successfully led the Y2K migration of critical systems, ensuring seamless operations for our clients at CLSA.