Project/Program Manaager
I was accountable for delivering Satellite, Cable and IP connected devices to Broadcasters• Successfully delivered numerous STB projects with highlight being several 100K STBs for 2014 FIFA World Cup and for which I received a Cisco recognition award• Completely committed to Stakeholder engagement, having led Kick Off meetings to ensure projects have full business strategic buy-in• Scoped roadmap features to align with customer requirements and internal business strategy • Worked with customers on requirements gathering and managed committed iterative scope releases in an Agile fashion to provide early visibility• Ensured customer satisfaction by following up on each incremental release• Led internal and external conference calls and used reporting tools to communicate Status, Issues, Risks, Milestones, Actions, etc to stakeholders• Introduced impact analysis methods to assess complex change requests• Worked with Account Management to provide quick turn-around for schedule and cost estimates• Worked with Account Management to deliver commercial Statements of Work• Managed and supported teams to transition across change processes and governance when NDS was purchased by Cisco- Effectively led a truly global multi-disciplined project delivery team and motivating through support and clear communications