CalWIN Support for the CalWORKs, Employment Services & CalFRESH programsProject owner for CalWIN release-communicate with Program Policy, CalWIN, Managers and Staff with upcoming changes to CalWIN during the change and release processPerform UAT testing for CalWIN ReleaseAnswer question regarding CalWIN functionality from Program Policy, Managers and staff, escalate question to CalWIN if neededHold meetings with Program Policy and Mangers regarding CalWIN changes and informing the team of the changes, risks, benefits and come up with a plan to implement the changesReport out to the CalWIN Team, Managers & Policy of progress made during different project changesSend out summarized communication to Staff, Managers & Program Policy during CalWIN Releases, issues, fixes and upcoming changes.Updated necessary departments on CalWINs issues, fixes and changes along with guiding them on their decisionRun COLA updates as needed by CalWIN and the State. Collect all necessary documents, decision documents, update Reference Tables and MU Screens in CalWINCommunicate with CalWIN on behalf of Policy and Managers resolving issues that staff encounterWork with HSA Agency at different levels along with State and other County partnersReview & resolve Help Desk tickets submitted by Supervisors regarding CalWIN functionality and escalate the tickets to the CalWIN Project and/or CalHEERSSend out communication to HSA regarding changes, fixes, issues with CalWIN after receiving communication from CalWINHold meeting with different County departments and update all with CalWIN change functionalityMeet with Program Policy(CalFRESH, CalWORKs & Employment Services) monthly and give updates on specific CalWIN changes to their respected programsUpdated CalWIN’s Reference Tables and other needed screens as needed by Program Policy and ManagersAttend meetings with CalWIN, Specific Benefits Programs such as CalFresh, CalWORKs & Employment Services monthly and update team