Medium Business - Public

Working as an Inside Sales Representative III to advise small businesses on Dell’s complete end-to-end solutions.Account Management:Manage and nurture existing client accounts, serving as the primary point of contact.Develop and maintain long-term relationships with customers, understanding their unique needs and objectives.Proactively address client concerns, providing timely solutions and ensuring overall client satisfaction.Sales Expertise:Utilize your extensive experience in hardware and software sales to identify opportunities for upselling and cross-selling within existing accounts.Collaborate with the sales team to identify potential new customers and lead the sales process when necessary.Achieve and exceed sales targets and KPIs by effectively leveraging your sales skills.Client Communication:Act as a liaison between clients and the company, conveying client feedback and requirements to relevant internal teams.Provide clients with regular updates on product offerings, upgrades, and industry trends.Prepare and deliver presentations, proposals, and reports to clients as needed.Product Knowledge:Maintain a deep understanding of our hardware and software products, staying up-to-date with the latest advancements and features.Effectively communicate the value proposition of our products to clients.Team Collaboration:Collaborate with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience.Share insights and feedback with internal teams to drive product improvements and enhancements.

Working as an Inside Sales Representative II to educate and advise small businesses on their IT needs.Customer Relationship Building:Develop and maintain strong relationships with small business clients, serving as their primary point of contact.Understand the unique needs and challenges of each client, providing tailored solutions and support.Act as a trusted advisor to clients, helping them make informed decisions regarding our hardware and software offerings.Net New Customer Acquisition:Identify and target potential small business customers through research, lead generation, and outreach efforts.Effectively communicate the value proposition of our products to new prospects.Lead the sales process from prospecting to closing, achieving and exceeding sales targets.Account Management:Manage and grow existing small business accounts, ensuring their satisfaction and loyalty.Proactively address client concerns, provide solutions, and identify opportunities for upselling and cross-selling.Collaborate with the sales team to develop account growth strategies.Hardware and Software Sales:Leverage your expertise in hardware and software products to drive sales within the small business sector.Stay up-to-date with product advancements and features, effectively conveying their benefits and value to clients.Prepare and deliver product presentations, proposals, and quotes to clients.Experience with NVIDIA, Intel, AMD, SonicWall, Fortinet, APC, Logitech, VMWare, Microsoft solutions.Team Collaboration:Collaborate closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience.Share customer insights and feedback with internal teams to influence product improvements and enhancements

Avichain Consulting, Inc is a global blockchain development and consulting firm headquartered in New York City with strong connections in China, Northern Europe, and the United States. Our current clients include United Nations NGOs, real estate companies, and water & electric companies. We have expertise in developing intergovernmental applications and our principal focus is blockchain applications in the NGO and real estate sectors. Our clients appreciate our efficient and high-quality delivery while providing discrete service. We have experience in developing with Ethereum and Hyperledger blockchain tools and are supported by one of the largest blockchain development teams in the world, servicing Fortune 100 companies based out of Shanghai.

Working for the UNTS was a high light of my career thus far. I had a great experience working in an intercultural team on the document management systems containing all bilateral and multilateral international treaties, working on digitization projects, and furthering my knowledge of international treaty law.

Synergistically worked with coworkers to increase restaurant efficiency, register customer transactions, and ensure customer satisfaction.