Nilo Puspus Email & Phone Number

Mandaue City, Ph

Mandaue, Central Visayas, Philippines

ENDOMATE shares our passion to help customers and users reviving their Endoscope Units. Dead Endoscope Camera (CCD)? - we restore it to a Crystal Clear Video Image Quality. So, don't scrap your endoscope, connect with us.We can support the Video Image restoration of the smallest CCD of the following models: VNL-1070STK, VNL8-J10, VNL-1570STK, EB-1170K, EB-1970TK and EB-1970UK (EBUS).

Mandaue, Central Visayas, Philippines

• Closely collaborating with PENTAX Medical Singapore and Philippine accredited Distributors to improve Servicing Support to PENTAX Endoscopy end-users.• Providing direct Servicing and Preventive Maintenance Support to end-users.• Providing supplies of PENTAX OEM components to accredited Distributors.

Philippines

• Providing in-depth technical support to Medical Endoscopy Servicing Companies from workshop lay-out designing, Servicing Operations process improvements and diversification to achieve Best Quality of Repairs in a Cost Effective way with shorter TAT.

Plot 12&13 Hilir Sungai Keluang, 3 Bayan Lepas, Fiz, Phase 4, 1190, Palau Pinang

• Created and Harmonizing Inspection Criteria and Policies through benchmarking activities with Regional partners to address gap which resulting an improvement on Customer’s Incoming Inspection Yield to 96%.• Worked with Regional Leaders in diversifying the Incoming Evaluation and Pricing methodologies to set the standard Labor hours charging to eliminates misquotation and inaccurate charges during invoicing.• Mentoring Servicing Workshop Leaders and Engineers on the handling of customers’ Nonconforming products and Servicing Process Inquiries to improve collaboration and partnership towards the common goal of achieving product quality in a fast and cost-effective way.• Guiding and mentoring Engineering team to acclimate on the complete Servicing Processes, the monitoring and control of HQ’s released servicing standards to maintain and improve the entire operations.• Steered the team and providing technical advices to formulate the Service Operation FMEA and Control Plan.• Give final approval Supporting Repair and Servicing workshop with root cause analysis and process improvement recommendations.• Utilizing regional customers Install Base data in preparing Repair and Servicing workshop readiness through Process Validation, Training, and Mentorship.

Plot 12&13 Hilir Sungai Keluang, 3 Bayan Lepas, Fiz, Phase 4, 1190, Palau Pinang

• • Orchestrating an overlapping shifting schedule with appropriate technician skill sets allocation which gained Productivity increase by 60% and Quality Yield performance raised by 15%.• Mentoring and training of 10 newly hired local technicians on specific processes to address unbalance repair production line in the absence of the designated trainer.• Working and engaging aggressively with Regional Contacts in Fast tracking the realization of Penang Service Operations to gain control in achieving demand of 500 units repair completion per month.• Directing the execution of production and Cell Line lay out improvement to boost and increase productivity to support 700 units repair completion per month.• Guiding the complete transfer of Cebu Philippines Servicing Operations to Penang with 52 Filipino employees on board to support and worked on the transition program.

2Nd Street, Mez1 Lapu-Lapu City, Cebu 6015 Philippines

• Working collectively with Japan HQ and Regional Heads on the relocation planning and execution of Cebu Service Operations which includes in-house training of 20 Malaysian employees at Cebu facility.• Working diligently with Regional Service Heads on repair volume forecasting and new project plans and offering additional services from Refurbishment, Parts Farming and Distributors on-site Servicing training which increases profit from to USD10,561.43 to USD23,116.00 monthly average.• Spearheading our Service Operations for global competitiveness through the acquisition and certification for Quality Management System ISO13485 from the year of 2012. • Introduction and Implementation of the unique “Expanded Production Line (EPL)” to align the target of fast-tracking the training of newly hired employees which reduces training days by 25%.• Engaging and collaborating with APAC Service Leaders on the planning and initiation of repair and Servicing training for subsidiaries and distributor company engineers.• Closely working with APAC Service Leaders on the development and improvement of Service facilities in accordance Japan Service requirements. • Engaging and empowering the team to contribute Servicing Operations Improvement through Quality Circle Activities.

Mactan Economic Zone 1, Lapulapu City, Cebu, Philippines

• Chosen to lead a team with 5 trained skilled technicians in transforming the team through vigorous training of newly hired employees to support PENTAX Medical America’s demand of 100 units Asset repair completion per month.• Created a new process approached from Cell type operation to Semi-Production Line which improved Productivity by 20% and Quality Performance (FPY) to 90% to address 500 repairs demand per month.• Acquiring technical and operational trainings from PENTAX companies (Japan, USA and Hamburg, Germany) and have benchmarked their Servicing Operations methodologies to run and improved Cebu Operations covering additional customers from Canada, EMEA and APAC Regions.• Acquiring technical knowledge and skills on the repair of Endoscope Camera (CCD) Module to support 200 monthly demand and cost saving initiative of USD1700 per CCD.• Directed the planning and coordination with consultant and Regional QARA heads in the documentation preparation for ISO 13485 Quality Management System certification.• Provided servicing technical support and recommending cost saving refurbishment projects to regional service centers without jeopardizing product quality.• Development of Skilled Key personnel to be a great leader regardless of educational attainment and employment status through continuous technical and management training.• Continual deployment of personnel to our sister servicing companies abroad to acquire and adopt unique techniques on the servicing of medical endoscopes.• Managed and increased the effectiveness and efficiency of operational systems, process/policies to support Global Service Organisations mission and vision.

Mactan Economic Zone 1, Lapulapu City, Cebu 6015 Philippines

• Developing the Method and criteria for Parts Incoming Inspection of mechanical and electronic components in accordance with ANSI/ASQC Z1.4-1993 and IPC-A-610.• Authoring specific standard operating procedures and working instructions in preparation for the company’s QMS (ISO 9001) certification.• Initiating periodic Meetings with local suppliers addressing over-all performance and brainstorming of required process development and improvements.• Managing and controlling our department’s CAPA system involving customer complaint and internal non-conformances and leading & driving the team in conducting Root Cause Analysis.• Developed and implemented Process Line Auditing to trap nonconformities on the course of product assemblies and shipping - like “Out of Box” Inspection.• Visited and conducted Suppliers Site Audit to verify their conformance towards our established product requirements and specifications.• Managed and increased the effectiveness and efficiency of Quality Control Section’s operational systems, process/policies to support company objectives by conducting training and coaching.• Perform on the spot audit at Manufacturing and Warehousing Section to verify effectiveness of implemented policies/operational systems.• Constant interaction with PENTAX Japan Headquarters R&D on new product development and during pre-production stage.• Performed pre-production evaluation on new component samples provided by supplier and submission of reports to Japan Headquarters for their review and approval.

Bachelor Of Science, Electronics And Communications Engineering

Education record