An accomplished professional with an MBA in HR & Marketing, I bring over 16 years of expertise in Business Administration, Customer Relationship Management, and Corporate Leadership.Currently, I serve as the Head of Customer Support & Services (India & USA) at RFPMart LLC, where I lead cross-functional teams to deliver exceptional client experiences and drive operational excellence.I am also the Co-Founder of Merizameen.in, a commercial real estate platform in Lucknow, providing the best inventory for brands seeking rental commercial properties in prime locations.