Nilofer Rao Email & Phone Number

Dubai, United Arab Emirates

- Spearheaded Go-to-Market (GTM) for UFG (Ultra Fast Grocery) launch and new store launches in UAE with focus on navigation, customer messaging, marketing strategy.- Led setup for marketing and customer insights reports and deep dives on KPIs.- Created and executed the Promotions strategy and responsible for customer lifecycle strategy for UFG across different stores.- Currently leading the event planning for UFG, with key focus on target setting on key metrics, marketing and incentivisation plan.- Lead POC for conducting VoC surveys and focus group and introduce products and programs that delight the customers

Dubai, United Arab Emirates

- Act as the voice of the customer in understanding their needs and impact product roadmap.- Plan, coordinate and execute innovative marketing and engagement initiatives to drive traffic,revenue and conversion.- Establish marketing collateral and educate partners on the Associate program and leadawareness activities to drive acquisition.- Drive performance driven influencers/content creators’ segment and develop marketingcampaigns to target under represented associate segments.- Maintain ongoing marketing and traffic metrics, reports, analysis, dashboards to drive keybusiness decisions.

New Delhi Area, India

Gurgaon, India

- Initiated on-boarding of more than 5 partners for Loyalty Program- Strategised and executed marketing campaigns for loyalty programs to drive sign ups- Overhauled and refined end-to-end process of voucher redemptions

London, United Kingdom

Greater Chicago Area

Master Of Business Administration - Mba

Masters In Management Studies (Msms) Candidate, Business Administration And Management, General

Activities and Societies: President, Student Council; Kellogg Consulting Group Coursework : Leadership in Management Organizations.

Bachelor Of Arts - Ba, Economics

Activities and Societies: President - National Service Scheme

High School, Economics, 96.25%