Niloma Kolay Email & Phone Number

United States

• Lead Training Design and Implementation: Spearhead the design and implementation of comprehensive learning and development strategies including onboarding and business training across departments, impacting over 100 employees, 460 contractors and over 500 chief executives.• Learning Program Development: Lead content design and deliver trainings for various organizational projects and priorities in collaboration with senior leaders and subject matter experts driving employee engagement and reducing skills gaps.• Data-Driven Management: Utilize metrics and insights to monitor effectiveness of learning programs, making data-informed enhancements to continuously optimize outcomes and support business transformation.• Change Management: Lead change management initiatives that result in adoption of new technologies and methodologies across the organization.

United States

• Business Strategy: Founded and manage Acts Consultation, specializing in project management and training, delivering tailored learning solutions to diverse clients.• Business Operations: Manage all aspects of business operations, including financial planning, budgeting, resource allocation, to ensure growth and profitability. Lead a team of contractors, overseeing project delivery, quality assurance and client relations. Implement innovative marketing strategies, driving brand awareness.• Client Management: Build and nurture strong relationships with clients and industry partners, leading to long-term collaboration and repeat-business.

Kolkata Area, India

Preschool in Kolkata, India that strives to grow intellect, curiosity and social values in children. • Establish strategy for growth and development and use creative marketing techniques to advance the growth of the schools. • Refine operations to increase efficiency and make processes more systematic.• Manage human resource operations including managing employee relations and performance.

United States

• Project manager for the Executive Measures and Reports project. Deliverables included building the reporting strategy and operations tracking framework and processes to enable the leadership team to have visibility, accountability and data-driven decision making.• Learning Strategy: Developed and executed high-impact learning strategies that supported project implementation and resulted in adoption of the new reporting framework with long-term organizational goals.• Stakeholder Engagement: Collaborated with leadership and field teams to gather and incorporate feedback to ensure consistency and alignment in the Enterprise Measurement frameworks, metrics, and data management.

India

Support chapters to provide a vibrant and valuable YPO experience to members through oversight of key areas: manage membership. processes, drive inter-regional communications, regional data and meetings. - Train and develop new and existing chapter managers.- Organize, communicate and manage regional board meetings.- Forster compliance and serve as a resource for management to perpetuate alignment.

Washington D.C. Metro Area

• Project manager for a org-wide human resource redesign project, aimed at creating an effective operating model and cost reduction to achieve the new organizational vision.• Served as project manager for “The Gathering”, which was a multimillion-dollar project. Led budget management for the project in addition to managing several priority projects. • Led trainings for the global team of human resource managers, created a change management process and tracking system for efficient budget management for the HQ HR department.

Greater Atlanta Area

• Assisted the Vice President of Service Delivery in leading business process improvement efforts by identifying and analyzing process problems and solutions to ensure increased efficiency.• Supported data management and client reporting to ensure smooth operations and improve workflow. Mastered the intricacies of applicant tracking systems; created and analyzed reports and pursued improvement in validations and controls. • Mapped out all existing operating processes and improved functional efficiency by streamlining systems.

Greater Atlanta Area

A 100 years old nonprofit leading transformation in the Pittsburgh community of Atlanta through education, housing and wellness initiatives.● Managed human resources and business administration including set up policies and efficient administrative systems, drafted the employee handbook, best practices for recruiting and data management, processed salaries and benefits.● Assisted the executive director in regular office and staff management. Created and implemented fundraising strategies, donor data management and donor relations. Lead fundraisers to increase fundraising success by 30% in 2016. ● Managed communications and marketing including brand development, newsletters and correspondence, website and social media management.

Kolkata Area, India

● Led visioning and organizational development along with the global and field office leadership team. Served as Field Office Director in the absence of the Office Director ensuring successful achievement of objectives. ● Managed Human Resources for the field office. Increased recruitment network by 50%. Increased efficiency of recruitment processes by strategically working around bottlenecks. Increased staff retention by 70% by introducing staff care programs which impacted employment satisfaction significantly. ● Managed Administration. Led a team of nine Admin personnel. Initiated Business Admin Team and processes to ensure efficient functioning of the office. Managed volunteers and donor visits. Led teams during children rescue operations.

Kolkata Area, India

● Served as Executive Assistant to the local office Director. Managed the Admin team and monitored budget and expenses. ● Assisted in Human Resources and daily Administrative operations.

Master Of Education - Med, Learning Design And Technology

Post Graduation In Business Administration, Business Administration

Bachelor'S Degree, Science

High School, Science

Education record