Nilo Sadri Email & Phone Number

Toronto, Ontario, Canada

Canada

• Delivered expert IT support and system management for a high-profile legalfirm, ensuring seamless operations.• Spearheaded database and software deployment, significantly boosting dataanalysis and reporting efficiency.• Championed the creation and execution of robust IT security policies,safeguarding organizational data integrity.• Managed vendor relations to expedite repairs and system upgrades,enhancing overall system dependability.

Served as a primary IT support contact for over 2500 employees, ensuringhigh satisfaction levels.• Managed and supported a complex IT infrastructure, playing a key role in theswift resolution of system incidents.• Delivered exceptional support for cloud-based operations, including Azureand MS Exchange.• Facilitated onboarding and offboarding processes, ensuring seamlesstransitions for staff.• Managed procurement processes and handled Vendors

Richmond Hill, Ontario, Canada

Contract position as a content writer to boost the SEO for a client’s website in order to grow business traffic. My role involved processing data regarding the client’s organization and innovating customer friendly and easily navigable weekly blogs .

104-10720 Yonge St., Richmond Hill, L4C 3S9

Established an online environment for a start-up Beauty Salon and Training Academy in order to manage appointments and student enrollments. Implemented a database system for keeping records of transactions and inventory items. Organized a payroll system within the work environment and managed staff. Administered an HTML designed website through working closely with professional web designers• Developed and maintained IT infrastructure, significantly improving thebusiness’s operational efficiency.• Implemented a comprehensive payroll system, reducing errors andimproving staff satisfaction.• Created and managed the company’s website, enhancing online presenceand customer engagement.

Ryerson, Ontario, Canada

Worked with Toronto-based startup company, Capital Blockchain, and gathered information for the client on the system providing insight on the potential system they could use once those changes were executed. My role was to gather technical information and apply it appropriately. Some of which included implementing plans to improve their marketing system, providing detailed suggestions for the SEO for the company’s website, and enhancing their social media presence. Throughout this project, I was able to expand on my skill sets underlying project management.

Toronto, Ontario, Canada

As a highly trusted employee my responsibilities included providing professional customer service, assisting clients to meet their needs, handling shipments, executing the company’s marketing strategy, mitigating potential problems and customer complaints, assisting customers on the phone, and handling sales transactions involving the use of Point of Sale systems