Nilou Mozafari, Mba Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, Canada Area

• Gather business requirements and convert them into SQL stored procedures for database-specific projects to identify needs and create process improvement solutions
• Liaise between TELUS, sales and installation teams, and senior leadership in launching diverse Telecommunication projects and troubleshooting
• Address and manage escalations in close cooperation with TELUS and IT teams, internal sales teams, and senior leadership
• Collect and arrange data from various sources (Salesforce, Outcome, Domo etc.) to analyze and share diverse sets of reporting and updates with individual teams, company’s leadership and the client
• Support the investigation process through compilation and management of files as well as monitoring timely competition of corrective actions
• Collaborate with all internal and external departments to keep compliance requirements up to date

• Grade and regularly analyze performances in assignments, mid-term and final exams
• Plan and monitor course progress
• Review and document students’ exam performance and class contribution
• Case study analysis
• Hold briefing sessions with students

Ottawa, Canada Area

• Created data products using Power BI, and Tableau to build and analyzing dashboards and reports
• Performed ad-hoc analysis and enhanced data collection procedures to include information relevant to building analytic systems
• Collaborated with Operations and Marketing teams to manage ongoing projects and liaise with senior management
• Communicated with internal stakeholders and external vendors to secure projects’ alignment with changing company initiatives

• Led the project of launching a new software-based customer interaction system in the Sales department
• Prepared necessary documentation to formally initiate production projects and monitor project developments
• Cultivated sales channels through Customer Relationship Management and improving technology-based sales
• Led sustainable relationship building with current and potential mid-market clients with a focus on revenue growth opportunities

• Managed account opening, bookkeeping and documentation as well as maintaining cash flows
• Used accounting data analysis to measure the enterprise’s periodic profit, impacts and benefits of sales accounts
• Documented and communicated new business processes in the factory to the senior management and various departments
• Collected, analyzed, and interpreted financial and operational data in preparing detailed reports and presentations to the CFO

Master Of Business Administration - Mba

Activities and Societies: o Management Consulting project for the Delphi group and the GLOBE series consulting firm o Marketing Strategy.

Bachelor'S Degree, Industrial Management