Responsibility -Design & develop global blended learning solutions based on audience & training needs analysisFacilitate desktop, financial products and soft skill training globally for a varied audience – Market analysts to Senior Operations Managers; sales staff & client trainers.Consultant to content groups – development of training content, development of process Learning Maps, training effectiveness, process transitionsSupport organizational projects at a site level and a global level.

Designation - Process AssociatePeriod - May 2004 - Oct 2005.Responsibilities - Internal Supply Chain Management; Identification of Business Control measures and creation of a process to minimize errors; Catered to the process training needs for the Bangalore team and the BCP team in Barcelona; Knowledge ManagmentDesignation - Process Training LeadPeriod - Nov 2005 - Nov 2007Responsibilities - Training Need Analysis for the Supply Chain Management team; Creation of training content based on the ADDIE model of Instructional Design; Performance Managment; Knowledge Managment