Nilraj Paul Email & Phone Number

Canada

Greater Toronto Area, Canada

Extensively skilled in pre-sales activities, encompassing RFP/RFS analysis, response preparation, gap assessments, customer presentations, and BAFO negotiationsManaged end to end large modernization and transformation projects for CRM, custom development, and SaaS solutions using Agile Scrum and traditional SDLC methodologies.Developed integrated project plans in collaboration with stakeholders, establishing critical milestones aligned with business objectives.Created work breakdown structures that integrated prerequisites and dependencies, ensuring alignment with project scope, timeline, and budget.Facilitated discussions with stakeholders to identify and prioritize MVP requirements, developing project release plans based on established priorities.Led workshops to identify issues and confirm project scope, objectives, goals, and critical success factors.Developed comprehensive frameworks, including Governance, Communication, Change Management, Support, and Incident Management Plans.Directed end-to-end project management to ensure high-quality deliverables met acceptance criteria.Conducted customer discussions for requirements discovery, ensuring user stories adhered to INVEST principles.Decomposed requirements to granular levels for clarity in design, development, and testing.Collaborated with Scrum Masters to optimize sprint planning and velocity based on prioritized customer needs.Performed regular reviews with workstream leads to assess project progress, identify deviations, and implement corrective actions.Ensured QA activities met project quality goals and acceptance criteria, and all regulatory compliance are met and signed off before promoting code for operations.Supported the team in delivering functionalities from development to operations, facilitating technical transitions to support teams.Prepare, shared and presented detailed reports to program stakeholders to communicate project progress.

Ontario, Canada

Developed, maintained, and successfully executed integrated project plans throughout the project lifecycle, adhering to OPS project management methodologies (DABL).Executed essential activities for project management (budgeting, timeline forecasting, and resource allocation), facilitated end-to-end discussions, managed project execution through sprints, prepared release and deployment plan (Pulse process and approval follow-ups), and provide support for go-live and post-launch (MOP, Hypercare).Collaborated with project stakeholders to create integrated project plans for DDI and M&S releases.Facilitated hybrid agile adoption using the DABL methodology and established cadence for dry runs and dress rehearsals.Worked with product owners to establish minimum viable products and developed release plans to effectively manage and deliver the scope in accordance with the requirements.Regularly assessed project progress against milestones and ensured that the quality of deliverables met the acceptance criteria.Successfully delivered multiple large-scale transformation and modernization projects utilizing both on-premise and cloud-based solutions for clients worldwide, employing a global delivery methodology.Managed implementation of multiple citizen-centric self-service portals for public sector clients using the ODS framework, ensuring compliance with GO-ITS standards, AODA, and Canadian French requirements.Managed multiple projects related to COTS implementations, cloud migration, and the deployment of custom-developed software.Collaborated with stakeholders to assess alignment with goals and benefit targets, SLAs or any other KPIs, and provided remediation for non-compliances.

Bangalore

• Test Strategy and Planning for large transformation projects• Leading team of functional and non-functional testers• Delivering high quality work products and deliverables using global delivery model• Ensure compliance to quality gating criteria.

Bengaluru, Karnataka, India

• Evaluated customer needs and feedback to drive product and service improvements by enhancing adoption of niche automation technologies.• Lead team of automation test engineers to continuously increase automation coverage to reduce time to market and support a greater number of iteration with higher quality.• Managing multiple releases using time boxed mythologies for iterative product increment for one of the largest CRM implementations in the world for a major telecom service provider in Europe.• Ensure by using functional automation multiple development stream can seamlessly integrated to provide superior customer experience with reduced time to market.• Helped meet changing demands by recommending improvements to the in-house automation tools to facilitate optimized test coverage across functional and integration testing.

Bengaluru, Karnataka, India

• Participate in test plan and strategy preparation for one of most successful CRM COTS solution• Review the business requirements and prepare downstream product in the form of test scenarios and test scripts• Execute test scripts, record test execution results and report bug as required.• Execute regression test post bug fix validation and ensure no additional functionalities are impacted.• Execute smoke and sanity test after each deployment.• Review release note for accurate mention of the known issues.• Verify timely validation and release of the quick fixes and fix packs for the COTS solution.