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Nils Schmeling Cxlc Email & Phone Number
Founder and Managing Partner
at
NECXT
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Founder and Managing Partner
Location
Netherlands, Netherlands, Netherlands
Company size
Who is Nils Schmeling Cxlc? Overview
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Quick answer
Nils Schmeling Cxlc is listed as Founder and Managing Partner at NECXT, a company with 10 employees, based in Netherlands, Netherlands, Netherlands. AeroLeads shows a matched LinkedIn profile for Nils Schmeling Cxlc.
Nils Schmeling Cxlc previously worked as Customer Experience Consultant (a.i. NECXT) at Heinenoord Assuradeuren and Founder & Managing Partner at Necxt. Nils Schmeling Cxlc holds Mba, Economics from Tsm Business School University.
Company email context
Email format at NECXT
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NECXT
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Profile bio
About Nils Schmeling Cxlc
Helps organizations accelerate growth and performance through enterprise agility, top-team leadership capability building, selected leadership coaching and organizational transformation. CX Leadership Circle Founder • Consultant • Anti-Consultant • Chairman CCO NL Network • Agile change driver • Speaker & Inspirator Customer Excellence • CX Benchmark organizer • Patient Centered Care • • Customer Excellence • Chain of Excellence • Net Promoter Score • C-LEAN • Emotional Customer Journey • Closed Loop Feedback • Superpromoter • Customer Excellence Quick Scan • Lean6Sigma Black Belt • Learning Loop Process • WHY HOW WHAT • New Business Opportunity Generation • Complaint Management • Service Netting • Kaizen • Chairman Events & Team meetings • Powerspeech Customer Excellence • Selected Leadership Coaching
Current workplace
Nils Schmeling Cxlc's current company
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Necxt
25 roles · 30 years
Nils Schmeling Cxlc work experience
A career timeline built from the work history available for this profile.
Customer Experience Consultant (A.I. Necxt)
Currentinspiration on CX approach, customer strategy, inspiration tours, benchmarking and moderating customer arena's
Jun 2023 - Present
Founder & Managing Partner
CurrentCustomer Experience Consultant & CX Inspirator & Selected Leadership CoachFacilitating organizations to shift from operational excellence towards customer excellence putting CX into their DNA. Focus on inspiration & activation of purpose, leadership, employee engagement and customer processes.
Jan 2010 - Present
Customer Experience Consultant (A.I. Necxt)
CurrentSupporting a global Customer Experience approach
Feb 2021 - Present
Customer Experience Consultant (A.I. Necxt)
CurrentInternational Inspiration Tours - Agile Working - Setup teal organisation structure - Cycle Meeting organisation - Event Programme Design
Feb 2016 - Present
Customer Excellence Consultant & Trainer (A.I. Necxt)
CurrentGuiding DMI in in it's transformation into a Customer Excellent organisation. WHY and corporate value definition, CE Academy for all employees and management, creation of an internal CE-ambassador team, training and performing customer journeys on key processes, continuous management guiding
Apr 2014 - Present
Co-Founder New Forest Sessions
New Forest Sessions organises programs and facilitates small groups of business owners and leaders looking for a way to escape the operational day to day business and refocus on their strategy and growth. The multi day sessions are organised in nature as New Forest Sessions believes the best creativity is unlocked by walking and talking with peers. Sharing.
Feb 2018 - Nov 2022
Founder
Het Chief Customer Officer (CCO) Netwerk heeft tot doel om de klantgerichtheid in organisaties te versterken, met als resultaat een directe stijging van NPS en bedrijfsresultaat. Het CCO Netwerk biedt inspiratie (4 jaarlijkse bijeenkomsten met bijzondere gasten vb Gerard van Grinsven, Danielle Braun, Ronald Touwslager, Teun van de Keuken e.a.) op een.
Mar 2017 - Nov 2022
Kerndocent Customer Excellence
Kerndocent in Customer & Service Excellence leergangen. Customer journeys - service metrics - performance verbetering & veel cases.
Aug 2014 - Nov 2022
Leiderschaps Coach & Trainer Klantbeleving
Coaching a senior Leader & Delivering Customer Experience Training to employees
May 2020 - Jan 2022
Customer Experience Adviser & Trainer (A.I. Necxt)
Developed an in-house customer experience academy- approach, trained many teams (management & employees), performed many CX-scans at different sites in NL and Belgium, inspirational events and sessions on customer experience, CX-adviser for customized customers, branches & teams.
May 2011 - Oct 2018
Customer Lead Of Innovation Start-Up (A.I. Necxt)
As part of the Wholesale Bank Innovation accelerator program I am the Customer Lead of the start-up "Working Capital Solutions as a Platform". We focus on improving the client experience related to working capital solutions and investigate if blockchain is a possible technology in this field. I am a member of this accelerator program, following the ING.
Nov 2016 - Jun 2018
Customer Excellence Consultant (A.I. Necxt)
Advising and guiding Axalta on different levels. Deliver inspiring customer events, realizing customer insights and presenting valuable insights to the management, selecting custom-fit and future-proof suppliers of customer insight tooling.
Sep 2013 - Oct 2016
Corporate Trainer (A.I. Necxt)
Developing and training an inhouse custom made Custom Excellence NPS Professional Academy. Including examination and certification. To senior management, senior marketeers and master blenders.
Jun 2013 - Oct 2013
Programmamanager Customer Excellence (A.I. Necxt)
KPN Managed Mobile Solutions is verantwoordelijk voor het gecombineed aanbieden en servicen van de totale KPN dienstverlening aan corporate klanten. Het Programma customer excellence was verantwoordelijk voor dat:- Een duidelijke WHY en HOW geformuleerd werden- LEAN daily management werd ingevoerd- Ketenbrede verbeteringen werden doorgevoerd- Dat het.
Mar 2011 - Jul 2011
Consultant
Developing a customer excellence business model and calculation the financial NPS businesscase using market research and corporate data. With a great outcome and valuable company insights in the value of word of mouth.
Oct 2010 - Jun 2011
May 2010 - Jul 2010
Programme Manager Nps Closed Loop Feedback
Responsible for the roll out of the Closed Loop Feedback process within KPN Business Market, part of NPS improvement.
Dec 2008 - Jun 2010
Black Belt
Executing many LEAN Six Sigma projects with lots of Kaizen, Customer Journeys in DMAIC format. Focussing on balance between efficiency (€) and customer experience (NPS)
2006 - Jun 2010
Nps Projectmanager
NPS driver calculation, and implementation of an NPS driven way of working in contact centers realizinga significant customer loyalty boost
Jun 2008 - Dec 2008
Customer Care Manager
responsible for business wide customer excellence improvement (process & team focus)
1996 - Dec 2008
2002 - 2007
~5 yrs
Aug 1998 - 2002
1999 - 2001
~2 yrs
Product- Marketmanager
1997 - 1999
~2 yrs
Team & coworkers
Colleagues at NECXT
Other employees you can reach at necxt.com. View company contacts for 10 employees →
4 education records
Nils Schmeling Cxlc education
Mba, Economics
Certified Lcp Coach
The Leadership Circle Certification
Bachelor, Bestuurskunde / Ce
Bachelor Of Logistics, Logistics
FAQ
Frequently asked questions about Nils Schmeling Cxlc
Quick answers generated from the profile data available on this page.
What company does Nils Schmeling Cxlc work for?
Nils Schmeling Cxlc works for NECXT.
What is Nils Schmeling Cxlc's role at NECXT?
Nils Schmeling Cxlc is listed as Founder and Managing Partner at NECXT.
Where is Nils Schmeling Cxlc based?
Nils Schmeling Cxlc is based in Netherlands, Netherlands, Netherlands while working with NECXT.
What companies has Nils Schmeling Cxlc worked for?
Nils Schmeling Cxlc has worked for Necxt, Heinenoord Assuradeuren, Microsoft, Roche, and De Monchy International B.V..
Who are Nils Schmeling Cxlc's colleagues at NECXT?
Nils Schmeling Cxlc's colleagues at NECXT include Paul Sluis, Tony W. Huang, and Gerald Adang.
How can I contact Nils Schmeling Cxlc?
You can use AeroLeads to view verified contact signals for Nils Schmeling Cxlc at NECXT, including work email, phone, and LinkedIn data when available.
What schools did Nils Schmeling Cxlc attend?
Nils Schmeling Cxlc holds Mba, Economics from Tsm Business School University.
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