Managing and guiding the activities and staff in the Sales Shared Services area.Customer Administration - Optimisation of all sub-steps from order to receipt of paymentService - Optimisation of existing services and development of new servicesMaster Data Management- Implementation of a master data standardisation unit. Definition and implementation of sales master data standards Sales Controlling - Quality assurance and improvement of report quality for the optimal management of customers and the offer portfolioProcess management- Digitalisation of the individual areas to create sales activity capacity- Preparation and control of cost budgets