• Acting as an account manager, developing and maintaining customer relationships• Supporting department and company objectives and strategies• Managing projects and ensuring projects are completed on time • Negotiating pricing and the terms of any contract changes • Populating contract details in SAP • Monitoring the project progress to ensure that the projects are on schedule and being proactive of matters to help with the success of the project • Ensuring field service requirements and commitments are met through dialogue with the Parts & Service Supervisor• Preparing and releasing internal contract instructions to all involved departments within the organization • Maintaining open lines of communication with customers as the exclusive point of customer contact with the Company • Liaison with all internal departments of the Company to ensure technical/contractual requirements are met or exceeded • Ensuring milestone billings are performed on schedule and follow-up on outstanding accounts receivable to ensure payments are timely

• Analyzed administrative process targeting rights recognition. Executed analysis of occupational safety activities for retirement purposes achieving indicators of resolution with quality. • Performed citizen orientation of social security and worker compensation rules, providing assistance and clarification of worker's compensation law, focusing on high standards of customer satisfaction.• Joined in monthly technical meetings to assimilate new legal rules and trained the local team to apply recent legal workers' statutes to serve the citizens needs.

• Managed and supervised natural gas pipeline teams, focusing on effective communication with clear roles, responsibilities and goals. Ensuring successful safety, quality, time, scope and cost results.• Provided creative solutions to solve and satisfy technical work issues in the field, when the projects were not able to predict existing interferences ensuring the deadlines fulfillment within the available budget.• Created operational, construction, and safety tests procedures. Supporting the building team with technical information to execute the projects safely, achieving high standards of safety and productivity on the field.• Facilitated huddle team meetings and inspected worksite conditions assuring high levels of occupational health and safety at natural gas pipelines construction sites.• Reviewed the final as-built drawings and technical reports to guarantee the compliance of construction quality and safety standards in the project conclusion.

• Controlled and monitored core process variables of the steel acid pickling process, acid recovery unit and steam boiler achieving consecutive results of production records.• Supervised and motivated manufacturing teams, as a result of the achievement on production, quality and safety goals with discipline and determination.• Conducted employee meetings and programs to emphasize safety and discussed safety risks guaranteeing superior levels of security at the steel pickling process and boiler operation.• Maintained the certification of ISO 16949 and ISO 14000 successfully through the audit preparation and manufacturing team training.• Provided recommendations to solve production-related problems to improve productivity and product quality by investigating the applicable Quality Management System (QMS) occurrences on steel coil production.

• Elaboration of operation and installation's manual of submarine (offshore) oil systems.• Planning and monitoring of performance verification tests (PVT) to guarantee safety and technical compliance in accordance with API-6A/17-D (oil norms).

• Technical monitoring and operation of atmospheric and vacuum distillation unit.• Risk analysis of safe equipment liberation and maintenance.• Safety orientations to proceed the equipments maintenance.• Participant of emergency brigade team.

• Consultancy and sales of solutions in steam systems, compressed air.• Automation and instrumentation of processes and steam boilers.• Valves, steam traps and accessories sizing and specification.• Customer support in continuous improvement of steam systems.