Nilufer Khan Email and Phone Number
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As a Project Manager with extensive experience spanning 17 years, I specialize in leading diverse projects within tight deadlines and budgets. I excel in stakeholder relationship building, resource optimization, and applying Agile and Waterfall methodologies to ensure efficient, high-quality project outcomes. I bring exceptional leadership and communication abilities, complemented by a strategic approach to resolving challenges and mitigating risks. Known for my results-driven mindset, I am dedicated to consistently delivering high-quality projects that surpass client expectations.I am currently enrolled in a Graduate Certificate program in IT Project Management at Algoma University, Brampton where my primary goal is to acquire PMP certification upon finishing the program.Passionate about photography, I capture stunning landscapes during adventures. As a marathon runner, I thrive on pushing my limits, finding joy in endurance training and local events.
Digibiomics
View- Website:
- digibiomics.com
- Employees:
- 15
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Project Manager - Digital Health PlatformsDigibiomicsToronto, On, Ca -
Senior Technical Project Manager (Volunteer Role)Pmi Durham Highlands ChapterToronto, On, Ca -
Project Manager/Business Analyst (Volunteer Role)Pmi Lakeshore Ontario Chapter Nov 2024 - PresentMississauga, Ontario, CanadaVolunteering as a Project Manager/Business Analyst at PMI Ontario Lakeshore Chapter -
Project Manager - Transition/Training/Knowledge Management/Continual Service ImprovementUnisys May 2018 - Present -
Program Manager (Global Operations Training)Unisys Jun 2015 - PresentBangalore -
Knowledge ManagerUnisys Feb 2011 - Jun 2015Bangalore -
Incident ManagerUnisys Oct 2008 - Jan 2011Bangalore• Coordinate between the client & the resolver group, on all critical incidents that affect a large group of people & may affect the production line. • Ensure the service is restored quickly, ensuring the best possible level of service quality and availability within the service levels.• Minimize the adverse effects of Incidents on the IT Infrastructure by updating the existing process. • Create a post incident report after the closure of critical incidents & review with client and stakeholders on the weekly review call. -
Service Support RepresentativeUnisys Mar 2007 - Oct 2008Bangalore• Troubleshoot and resolve technical issues reported by the customers.• Create work schedules and train new employees.• Developing a knowledge article on the technical issues reported by the users.• Resolve escalation reported by the end users to ensure 100% customer satisfaction -
Technical Support ExecutiveSitel Sep 2004 - Mar 2007• Handle inbound calls from US and Canadian customers• Handled voice, fax and email channels for client interaction• Mentor new members in the team• Follow up on service requests on a regular basis to achieve client satisfaction and complete problem resolution• Handle escalated calls for the team• Conduct training session for new members in the team
Nilufer Khan Skills
Nilufer Khan Education Details
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Information Technology (It) -
Project Management -
Project Management
Frequently Asked Questions about Nilufer Khan
What company does Nilufer Khan work for?
Nilufer Khan works for Digibiomics
What is Nilufer Khan's role at the current company?
Nilufer Khan's current role is Project Manager - Digital Health Platforms.
What is Nilufer Khan's email address?
Nilufer Khan's email address is ni****@****ail.com
What schools did Nilufer Khan attend?
Nilufer Khan attended Algoma University, Alliance Business School, Ignou, Project Management Institute.
What are some of Nilufer Khan's interests?
Nilufer Khan has interest in Social Services, Economic Empowerment, Travel And Music, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.
What skills is Nilufer Khan known for?
Nilufer Khan has skills like Service Delivery, Itil, Incident Management, It Service Management, Itil Process, Knowledge Management, Itil V3 Foundations Certified, Project Management, Prince Practitioner, Prince2, Technical Writing, Six Sigma.
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