Nilysha Genao Email & Phone Number

New York, United States

Manhattan, New York, United States

Greet and welcome spa guests in a friendly and professional mannerAssist guests with check-in procedures and provide information about spa servicesMaintain cleanliness and organization of spa facilities, including locker rooms, treatment rooms, and relaxation areasSet up and replenish amenities such as towels, robes, and refreshments for guestsAssist spa therapists with preparing treatment rooms and ensuring all necessary supplies are stockedEscort guests to and from treatment rooms, ensuring their comfort and satisfaction throughout their spa experienceProvide information about spa treatments, products, and promotions, and assist guests with booking appointmentsHandle guest inquiries, requests, and complaints promptly and professionallyAdhere to all spa policies and procedures, including health and safety regulations

New York, United States

• Built relationships with parents and swimmers to increase the likelihood of repeat business in future swim lessons sessions.• Encouraged students to build confidence in and out of the water by making swimming fun.• Assessed swimming skill levels for each student and placed them accordingly depending on results.• Instructed participants in proper stroke techniques to encourage self-reliant swimming.• Inspected pool for cleanliness before lessons and reported unsanitary conditions.• Created strategies to help meet the needs of mentally and physically challenged swimmers.• Supervised class participants and enforced safety rules and regulations to prevent injury.

New York, United States

• Monitored behaviors for safety violations and took steps to prevent further violations.• Participated in monthly training courses to stay up-to-date in water rescue techniques.• Maintained neat and clean pool area and clean water.• Cautioned swimmers regarding unsafe practices and safety hazards.• Identified emergency situations or potential drownings and entered water for lifesaving measures.• Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.• Cleaned, brushed and vacuumed pool to keep clean.• Collaborated closely with team to identify issues and quickest methods for remediation.• Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.

Dobbs Ferry, New York, United States

• Planned and supervised games and other recreational activities for students.• Attended in-services, workshops, and seminars.• Organized and hosted successful campus events that increased student engagement• Collaborated with cross-functional teams to identify and resolve issues related to campus recruitment and events• Developed and implemented a marketing plan for a campus-wide event, resulting in increased attendance and donationsCollaborated with campus departments to provide academic, social, and wellness resources to students