Driving Sales, Retention & Customer Experience | Through Exceptional ServiceCustomer Experience expert with 7+ years of experience in building and delivering exceptional customer experiences that drive sales and retention. Proven track record of success in developing and implementing CX strategies that increase customer satisfaction and loyalty. Expertise in customer feedback analysis, and root cause analysis. Passionate about building relationships with customers and helping businesses succeed.Experienced and educated in sales, including proactive, inbound, upselling, cross-selling, and strategic sales,.Educated as a Business Economist, with a specialization in sales, sales management, and retail management.Several years of experience with training and leadership.My wish is for a varied, pleasant and exciting workday and workplace, characterized by good energy, respect and dynamism, a place where effort is valued and appreciated.
Mesterflyt
View- Website:
- mesterflyt.dk
- Employees:
- 21
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Customer Experience And Relations ManagerMesterflytHolbæk, Dk -
Sales & Costumer SupportMesterflyt Jan 2024 - PresentSjælland, Danmark- Håndtering af kundeforespørgsler via telefon og mail (B2B og B2C)- Behandling af ordrer- Håndtering af reklamationer- Rådgivning og vejledning - Support til salgskonsulent og øvrige organisation -
Network AdvisorF5 Aug 2023 - Dec 2023Hellerup, Hovedstaden, DanmarkCommunication & coordination.• Member relations & engagement.• Qualitative & quantitative analyses.• Account management & stakeholder management -
Kundeambassadør - RetentionWaoo Jul 2021 - Jul 2023Sjælland, DanmarkRetention, CX, Kundeservice & Salg
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Teknisk SupportFullrate Nov 2017 - Aug 2020Københavnsområdet, Danmark -
Outbound TelemarketerFullrate Aug 2017 - Oct 2017Danmark -
Call Center TelemarketerCopenhagen Sales Nov 2016 - Jul 2017Københavnsområdet, DanmarkSalg af mobil, bredbånd og tv løsninger for Telia og CBB. -
BestyrerG.N. Aps - Club Harlekin & Hytten Dec 2014 - Oct 2016Holbæk- Ansættelse og træning af personale- Promovering og anden kreativ markedsføring af events mm. - Strategi planlægning og daglig drift- Indkøbmv.
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Bartender / BarlederG.N. Aps - Club Harlekin & Hytten Feb 2011 - Oct 2016Holbæk
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BrandmandBeredskabsstyrelsen Oct 2012 - Apr 2013Brandslukning, brandforebygning, sikring af brandskadet område. Derudover; redning, CBRN (Chemical, Biological, Radiologic and Nuclear) ved både brand og redning. m.v.
Nima N. Education Details
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Commerce Management -
Erhvervsøkonomi & It -
Slotshaven Handels- TekniskegymnasieTeknologi & Samfundsvidenskab
Frequently Asked Questions about Nima N.
What company does Nima N. work for?
Nima N. works for Mesterflyt
What is Nima N.'s role at the current company?
Nima N.'s current role is Customer Experience and Relations Manager.
What schools did Nima N. attend?
Nima N. attended Copenhagen Business Academy, Copenhagen Business School, Slotshaven Handels- Tekniskegymnasie.
Who are Nima N.'s colleagues?
Nima N.'s colleagues are Valdemar Frederiksen, Victor Helgogaard, Mads Mørch, Mikael Bendtsen, Jonas Julin, Kasper Tristan Teigen, Jacob Holmegaard Nielsen.
Not the Nima N. you were looking for?
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Nima Nooraei
Head Of N.Scout It & Design Department | It Man | Graphic Designer | Business Specialist | Scout ChiefDubai, United Arab Emirates -
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