Nima N.

Nima N. Email and Phone Number

Customer Experience and Relations Manager @ Mesterflyt
Holbæk, DK
Nima N.'s Location
Holbæk, Region Zealand, Denmark, Denmark
About Nima N.

Driving Sales, Retention & Customer Experience | Through Exceptional ServiceCustomer Experience expert with 7+ years of experience in building and delivering exceptional customer experiences that drive sales and retention. Proven track record of success in developing and implementing CX strategies that increase customer satisfaction and loyalty. Expertise in customer feedback analysis, and root cause analysis. Passionate about building relationships with customers and helping businesses succeed.Experienced and educated in sales, including proactive, inbound, upselling, cross-selling, and strategic sales,.Educated as a Business Economist, with a specialization in sales, sales management, and retail management.Several years of experience with training and leadership.My wish is for a varied, pleasant and exciting workday and workplace, characterized by good energy, respect and dynamism, a place where effort is valued and appreciated.

Nima N.'s Current Company Details
Mesterflyt

Mesterflyt

View
Customer Experience and Relations Manager
Holbæk, DK
Website:
mesterflyt.dk
Employees:
21
Nima N. Work Experience Details
  • Mesterflyt
    Customer Experience And Relations Manager
    Mesterflyt
    Holbæk, Dk
  • Mesterflyt
    Sales & Costumer Support
    Mesterflyt Jan 2024 - Present
    Sjælland, Danmark
    - Håndtering af kundeforespørgsler via telefon og mail (B2B og B2C)- Behandling af ordrer- Håndtering af reklamationer- Rådgivning og vejledning - Support til salgskonsulent og øvrige organisation
  • F5
    Network Advisor
    F5 Aug 2023 - Dec 2023
    Hellerup, Hovedstaden, Danmark
    Communication & coordination.• Member relations & engagement.• Qualitative & quantitative analyses.• Account management & stakeholder management
  • Waoo
    Kundeambassadør - Retention
    Waoo Jul 2021 - Jul 2023
    Sjælland, Danmark
    Retention, CX, Kundeservice & Salg
  • Fullrate
    Teknisk Support
    Fullrate Nov 2017 - Aug 2020
    Københavnsområdet, Danmark
  • Fullrate
    Outbound Telemarketer
    Fullrate Aug 2017 - Oct 2017
    Danmark
  • Copenhagen Sales
    Call Center Telemarketer
    Copenhagen Sales Nov 2016 - Jul 2017
    Københavnsområdet, Danmark
    Salg af mobil, bredbånd og tv løsninger for Telia og CBB.
  • G.N. Aps - Club Harlekin & Hytten
    Bestyrer
    G.N. Aps - Club Harlekin & Hytten Dec 2014 - Oct 2016
    Holbæk
    - Ansættelse og træning af personale- Promovering og anden kreativ markedsføring af events mm. - Strategi planlægning og daglig drift- Indkøbmv.
  • G.N. Aps - Club Harlekin & Hytten
    Bartender / Barleder
    G.N. Aps - Club Harlekin & Hytten Feb 2011 - Oct 2016
    Holbæk
  • Beredskabsstyrelsen
    Brandmand
    Beredskabsstyrelsen Oct 2012 - Apr 2013
    Brandslukning, brandforebygning, sikring af brandskadet område. Derudover; redning, CBRN (Chemical, Biological, Radiologic and Nuclear) ved både brand og redning. m.v.

Nima N. Education Details

Frequently Asked Questions about Nima N.

What company does Nima N. work for?

Nima N. works for Mesterflyt

What is Nima N.'s role at the current company?

Nima N.'s current role is Customer Experience and Relations Manager.

What schools did Nima N. attend?

Nima N. attended Copenhagen Business Academy, Copenhagen Business School, Slotshaven Handels- Tekniskegymnasie.

Who are Nima N.'s colleagues?

Nima N.'s colleagues are Valdemar Frederiksen, Victor Helgogaard, Mads Mørch, Mikael Bendtsen, Jonas Julin, Kasper Tristan Teigen, Jacob Holmegaard Nielsen.

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