Work with GCM and wider ZURU team to ideate and support internal video editing projects to be used across a wide range of platforms. This includes storyboarding, shooting and editing small scale projectsResponsible in the running of and upkeep of a centralised video asset library.Ensure internal briefs are completed and received in line with the Global Content planning calendar.Assist GCM with end to end project management for global video including:-Agency engagement and project communication-Aligning project and deliverables to key milestones and managing these milestones internally and externally-Manage internal stakeholder milestones seeking appropriate sign off as required-Manage localisation requests with internal teams and external suppliers where applicable-Complete project delivery via WeChat / Showcloud / ShareDrive-Project manage NZ in-house video shoots looking after prop, sample and talent requests, equipment hire and shooting content according to brief and deliverables required.Conduct competitive content and platform reviews to ensure ZURU stay on the pulse of creative execution.Ensure timely delivery of all projects with exemplary communication for all internal stakeholders.

-Configured a live broadcast studio from scratch with a 3 camera setup, digital presentation slides, and audio into a streaming platform such as Zoom, Webex, or Streamyard to deliver virtual products of clients-Required to think quickly to resolve technical issues during a live event and come up with alternative solutions when things dont go as anticipated -Learnt live streaming tools like Atem Software Control, Atem Mini Pro, Ecamm Live, Streamyard, SoundCraft, OBS Studio-Successfully learnt and can operate digital cinema cameras such as Blackmagic Cinema Cameras, Canon C200, Sony PMW, and Sony NX3 as well as smaller DSLR cameras-Proficiently conducted presentation style workshops, live interview format sessions with live video mixing, post production interviews, sales lead adverts and green screen production-Mastered audio configuration through an audio mixer interface as well as managing audio delay to ensure synchronous live audio and video output

Hobbyist Videographer taking on projects of interest. Have worked on dance shoots, promotional shoots, event shoots and very keen to expand in other areas.

Hobbyist Photographer, having experience in nightclub photography, portraits, landscape, drone photography, weddings, receptions, birthday parties and open to so many more other opportunities.

-Proficiently using Premier Pro tools to express creativity-Proficiently using After Effects to create captivating motion graphics-Transforming RAW clips and footage into high-quality, completed videos from scratch to tell informative narratives, grab attention on social media, engage, and inspire viewers-Liaising, collaborating, and taking feedback from key stakeholders in each project to capture the vision and make amendments as necessary to deliver a finished product-Exporting different content versions suitable for websites, multiple social media formats, pre-roll video ads, and websites while maintaining a high-quality standard-Integrating into a commercial standard of operation, such as maintaining naming conventions, file structures, work-in-progress conventions, and master export conventions-Exporting audio for further high-fidelity mixing, processing, and sound effects-Archiving to company standards once a project is completed-Manage multiple projects at once while keeping to project timeframes-Maintain specific brand guidelines across each project

-Successfully created content for campaigns that have converted 200-300 registrations. Contributed in campaign planning by establishing key outcomes, timelines, design input and colour schemes-Proficient in ActiveCampaign marketing automation software. Created conceptual product delivery/email workflows and successfully translated those into automations to improve business efficiency and productivity. Implemented pipelines feature into the company to better manage their client base -Created digital media content that was implemented across social platforms as well as the company website. This involved careful consideration towards the target audience to deliver engaging social content that resulted in product sales -Storyboard, shoot, direct and edit videography and photography content for campaigns that required more interactive engagement. Produced short clips that informed/engaged the company’s audience to increase event registrations -Consult with the business to gather requirements to redesign Wealth Mentor's website including: developing business mind-maps and workflows, wireframing visual concepts-Develop and integrate the user interface which improves the experience for Wealth Mentor's clients on their website-Directed learning webinars via Streamyard streaming platform to deliver business specific content lead generators

• Responding to calls for service with the use of appropriate communication techniques and identifying the most suitable response in a timely manner• Contributing to the initial response of incidents which threaten public safety with the use of appropriate NZ Police tools and systems, following policy and processes• Ensuring all information recorded is in a standard format which is clear and articulates the appropriate priority and risk • Utilising the Police generic risk assessment process to support timely and accurate assessment of information, minimizing risk to Police staff, members of the public, the organisation and any other stakeholders• Triaging/Directing non-urgent calls for service and providing appropriate advice• Responding to calls of service received via the Police Single Non-Emergency number and with appropriate questioning, identifying the most suitable response • Ensuring that email and online requests for service are completed in a timely and accurate manner in accordance to relevant policy and procedures -Entering complete and accurate information into Police systems and applications

-Workflow planning/management across trucking fleet to meet demands of each individual client, whilst at the same time managing demands/requests of truck owners and drivers-Effective communication and problem solving cross multiple variables which may be between container yards, port of Auckland, drivers, or clients-High level of accuracy and attention to details in all task/responsibilities -Management of a team of eight staff ensuring that all tasks are being completed with accuracy, efficiency, and in a timely manner -Communicating with all highly valued customers/clients ensuring that all expectations are met, targets/deadlines are met, and workflow is maintained -Reviewing business processes/systems and developing improvements to increase accuracy and efficiency in all tasks-Training/monitoring of new staff members ensuring they are well looked after whist making sure that all tasks are completed with the accuracy and attention required -Dispute resolution of all driver related requests and concerns-Ensuring all requirements are met before allocating/dispatching trucks – this could be checking that the team has confirmed: containers are available for pick up, confirming containers will be accepted at receiving end, any bookings of containers are done successfully, containers are delivered within the given timeframes

-Successfully establishing client needs whilst managing and coordinating booking requests given the restrictions within the office-Ensured effective time management of the wider team by managing the schedule of up to seven mentors in a small office environment where human resources are scarce-Improving and maintaining client satisfaction; being the first to respond to all complaints clearly and effectively and ensuring that the client’s interests are looked after whist also considering the demands of the office and staff-Office management including general filing and keeping all areas of the office tidyand presentable-Time management ensuring all clients are looked after and responded to in a reasonable time frame -Dispute resolution & problem-solving using initiative

Customer Service, Management of Corporate Accounts, Data Entry, Customer Satisfaction, Complaints, Lost Property