Nimesh Kumar Email & Phone Number

Nimesh Kumar is a Senior Analyst Billing And Payment Operations at ShopClues.Com at ShopClues.

• 

  Senior Operations Analyst

  Shopclues

  May 2014 - Present - Gurgaon, India

  • Analysis of order billing which is not done by automation. • Preparing payout and paying to the merchant as advance on a daily basis.• Checking order status eligibility and ensuring it is billed correctly and make final merchant Payment on a weekly basis.• Handling merchant escalations related to payment & Bank issues.• Updation of Merchant Bank details via proper documentation.• Responsible for day-to-day billing operation-related activities. • Preparing… Show more • Analysis of order billing which is not done by automation. • Preparing payout and paying to the merchant as advance on a daily basis.• Checking order status eligibility and ensuring it is billed correctly and make final merchant Payment on a weekly basis.• Handling merchant escalations related to payment & Bank issues.• Updation of Merchant Bank details via proper documentation.• Responsible for day-to-day billing operation-related activities. • Preparing merchant, customer, and other reconciliation to find out the differences. • Identifying processing related issues & concerns and escalate to all related business managers• Ensure that all credits & debit available are adjusted before payment is process• Handled and resolved payment-related complaints and enquires of all merchants of the company business. • Other operational tasks assigned by the manager on a day to day basis and completing them Show less