• This role is a multi-faceted role, demanding strong thought leadership as well as excellent communication, robust problem solving and diligent project and product management skills.• I report directly to the Optum FL CIO with accountability of leading various functional (custom application dev, clinical Ops team, data management) teams of onshore and offshore (60+ onshore/offshore team members) supporting OptumCare FL medical group market with a total budget of $15+mil. • As a Director of Custom App Dev, responsible to provide functional and technical leadership for the development, implementation, integration and support of the key software applications (internally and/or vendor developed) and work toward successful deliveries to the customer• Internally developed solutions include Utilization/Referral management, Patient Chart Coding Management, Claims Payment Reconciliation/Auditing, Risk Adjustment Attestation, Gaps in Care Quality Measure to name few.• As a Director of CIS-Clinical Information Systems, I am responsible for providing leadership to a team of clinical IS staff responsible for supporting clinical operations, implementation for systems such as Allscripts TW EMR, Allscripts PM, FollowMyHealth along with various other ancillary systems. • Along with above mentioned responsibilities, I am also responsible for formulating and driving digital strategy to help optimize patient and provider experience and satisfaction. • Key focus areas are around, patient online/self-scheduling, patient remote monitoring, patient online video appointment, secure text messaging, optimizing utilization/referral management. • Current IT team supports Optum FL echo systems of 8-10 custom built in-house products, 10+ vendor products and components serving multi payers, 100+ clinics, 1400+ PCPs, 8000+ affiliated providers, and 200k+ MA members

Demonstrated experience attracting, leading, and developing technical staff(120+ team members including OptumTech & legacy DMG team members) in a geographically dispersed environment. Stepped into greater responsibilities leading the legacy DMG application development team and application integration team (80+ team members )Demonstrated experience in collaborating with business & product and other senior leadership on developing the vision and strategy of products and lead the execution and delivery of those solutionsProviding technical leadership, mentoring and coaching for all staff and foster a culture of discipline, collaboration, innovation and continuous improvementProviding strategic direction and implementation of Development & DevOps practice within engineering including organizational design, process, workflow, training, education and adoption.Responsible for building exceptional teams to provide high quality solutions for our clinicians, providers and team members

• Responsible for leading the product management team by providing overall product vision, product and market strategies, and team leadership• Responsible for driving interoperability strategy for in-taking and brokering communication of clinical, payers, supplemental data between various internal applications and providers and their applications utilizing industry standards such as CCDA, XML, HL7, proprietary formats.• Responsible for gathering and prioritizing product and customer requirements, defining the product(s) vision, and working closely with internal and external development and technical teams, along with Sales and Finance to ensure revenue and customer satisfaction goals are met.• Work hands on to set priorities, define releases, manage tradeoff discussions, and drive engineering to ensure on-time, on-scope delivery• Provide customer guidance on developing their own interoperability strategy including connectivity to third party systems (E-HR, Labs, EMRs), regional and state HIEs.• Build and mentored team of business analysts/ product manager that are responsible for successful product rollouts.• Customer engagements and marketing presentation for existing and new customer to seek out new business development opportunities. • Onboarded three new Optum Products to the Optum Interoperability solution, including providing interoperability between Optum Care Management and Third party ePrescription vendor(DrFirst) to meet NY state regulatory requirements.• Optum Interoperability platform is based on Intersystems HealthShare platform. Trained on Building and Managing HL7 Productions – Intersystems.

• Leading a highly technical team for the development of Enterprise Mobility Framework using Xamarin, iOS, Android SDK. The reference framework will enable Allscripts various product teams development and deployment of robust cross-platform, platform-independent mobile solutions--- quickly, easily and cost-effectively.• Led the team to quickly deliver a cross platform native apps POC using a new technology stack like Xamarin.iOS, Xamarin.Android & Xamarin Forms. Initial version of POC was developed in a very aggressive timeframe. This really fast tracked the user acceptance of Xamarin by the core product team as a go forward platform for cross platform mobile development. • As an acting product manager for Mobility Framework, I establish and maintain enterprise mobility framework portion of roadmap partnering closely with product management team and business stakeholders.• Act as product owner in agile process. Lead in-house teams using agile scrum methodology drafting business requirements, prioritizing features, authoring user stories and acceptance criteria, and collaborating with scrum team members to ensure product features are delivered according to specification.* Act as a liaison between Development, Product management and Program management to assure the product is on-track, on-budget and moving in-line with expected quality and design targets.• Successfully managing and leading several healthcare application software development using MS technologies where development teams (team size: 15 direct reports, 15 in-direct reports) consists of multiple scrum teams, on-shore teams in multiple locations in the US, Canada and off-shore teams in various locations in India.* Responsible for the administrative and functional direction for group of employees. Responsibilities including hiring, firing, promotions, performance and compensation management, training & development.

Manage development of OneDesktop SDK which will allow Allscripts to integrate and modularize its existing existing applications, while also serving as a common UI platform for new development going forward.

• Manage development of a new platform and product integration through development of common UI framework for Allscripts products and 3rd parties product with which we integrate. The product being delivered targets clinicians using various Electronic Health Record (EHR) systems in inpatient and outpatient settings.• Partner with both the development and product functional teams to define overall work breakdown structure, detailed tasks, and validate and track progress against the project target and organizational goals. • Facilitate cross-functional program team (team size: 15-20) to define, estimate & schedule resources & program work to achieve program scope.• Responsible for the overall transparency of project deliverables through life cycle phases, such as Product LifeCycle Management (PLM) process, and Agile Project Management methodologies.• Provide a platform for communication and relationship management -- engage stakeholders for buy-in, relieve bottlenecks & complexity.• Track project deliveries using project management tools. This includes establishing a timeline, collecting information on applications, formulating a remediation strategy, as well as compiling project status, maintaining project dashboards and scorecards using tools like MS SharePoint, MS Team Foundation Server, Visual Studio 2012, and MS Project 2010.• Successfully manage a development team (team size: 12-20) which consists of on-shore teams in multiple locations in the US and off-shore teams in India.

• Manage the Clinical Trials Management System (CTMS) supporting the Alliance’s Clinical trials. • Successfully managed and delivered the integration of Alliance and Mayo’s legacy Registration system with NCI sponsored Oncology Patient Enrollment Network (OPEN) by implementing web services to integrate with new services, 3rd party tools and legacy systems.• Successfully managed and delivered the migration of the various legacy systems developed using various technologies. Migrating and integrating legacy systems helped bridge the gap between an organization’s past and future.• Track project deliveries using project management tools. This includes establishing a timeline, collecting information on applications, formulating a remediation strategy, as well as compiling project status, maintaining project dashboards and scorecards using tools like Confluence, Jira, GreenHopper, and MS Project 2010.• Followed through on projects to ensure timely completion within scope using standard/Agile project management methodologies. • Managed a digital dashboard using JIRA to effectively capture and publish the progress and status of the portfolio of projects, informed the key stakeholders about the product status and communicated progress reports on time.• Served as a liaison between business users and development teams, defining scope, writing requirements and monitoring technical project development including testing and implementation. • Coordinated directly and indirectly with project staff to ensure successful completion of the project.• Managed the production support process which includes change control, incident management and release management.• Determined and assessed the need for additional staff and made recommendations as appropriate during the project lifecycle.• Successfully led teams (team size: 2-12) of varying sizes through planning and implementation while supporting multiple simultaneous projects.

• Co-lead the integration of the CALGB CTMS and Cancer Adverse Event Reporting System (caAERS)• Implemented web-services interface with the APIs provided by caAERS system to synchronize the data between CALGB CTMS and caAERS systems• Facilitated weekly meetings, responsible for weekly/monthly status updates• Reporting and coordinating caAERS Functional and Integration testing• Co-lead the Integration of the OPEN - Oncology Patient Enrollment System with CALGB’s existing Patient registration and randomization system• Implemented web service interface in the form of methods and classes which gets the data to and from the RandoNode (CALGB hosted web service)• Implemented an interface to the ODM API provided by the OPEN system to process registration related data• Reported progress each month and participated in status calls• Used Axure RP Pro to design the interactive, browser-based prototypes of Query Tracker application and got the confidence and gained approval from the stakeholders to begin the next phase• Self-managed the full life cycle of Query Tracker application development from the conceptual stage to delivery in less than 5 months• Followed Agile/Scrum development process and created a project plan by identifying all of the phases, activities, tasks and effort needed to complete those tasks• Self-managed a full life cycle of CALGB Authorization System User Interface development• Successfully deployed the stable version of CALGB Authorization System User Interface application

Owned, and managed a retail franchise. Responsible for all aspects of business operations including: customer service, recruiting and staffing, marketing and promotion, technical operations, and administration and finance.• Maximized sales and profitability through local marketing and advertising strategies.• Exceeded and continued to surpass goals for continued 20%+ growth, despite recession (2008)• Responsible for control and administration of financial transactions in retail environment. Includes control of cash flow and expenses, internal audit and protection of corporate assets, and establishment of seasonal budgets.• Managed full range of retail management responsibilities.• Conducted inventory management and planning support for several product lines including monthly inventory reconciliation

I was responsible for various activities associated with the development and/or support of the production applications to ensure the applications are working correctly.

Consulting work

Working as a Project Engineer was responsible for the design, development & implementation of a web based SpecEd Education Information

Working as a Consulting Engineer was responsible for designing and developing Internet and Intranet applications, such as e-commerce sites, and dynamic corporate websites for clients.

Developed & maintained company website and internal application.

Worked on INTEGRATED BANKING AUTOMATION SYSTEM