Nirmala Kripanarayanan Email & Phone Number

San Diego, Ca, Us

Administration of Multi State 27 locations 26,000 Employees Retirement 401(k) Profit Sharing Plan.

Oversee the administration of all health, welfare, & wellness benefits, including medical, dental, life insurance, disability, employee assistance, voluntary/supplemental benefits, STD, LTD & COBRA, etc. Make sure plan is in compliance with ACA.Oversee administration 401(k), Non - Qualified Deferred Compensation, Defined Benefit, Cash Balance and Board of Directors Plan & ensure compliance with ERISA, IRS, DOL, PBGC and Fiduciary policy. Review 401(k) Retirement Plan Document-Amendments. Performed & reviewed peers Compliance Testing/Plan Calculations.Review Health & Retirement Plan vendor’s proposal on pricing and does comparison for submission to committee Lead annual benefit renewal negotiations and vendor selection, open enrollment roll-out, ensuring alignment with the business and cost while managing outstanding vendor relationshipsOversee and approve bi-weekly payroll processing (including commission/incentive/bonus payouts). coordinated the Annual Form 5500 Reporting and Fee Disclosure ERP Implementation Project-Implemented SAP Modules (OM, PA, PM, PY, BN, ESS, MSS, FICO). Assisted in Mapping rules to convert various data from Legacy Systems to SAP /Oracle R/12. 401(k) Retirement Plans - Ensured compliance with all legal, regulatory policies & procedures associated with the client book of business. Prepared & provided Compliance Testing Calcs results (ADP, ACP, Section 415 Annual Addition, Section 410(b) minimum Coverage Test and Section 416 Top Heavy). Consulted with client on failed test results & provided recommendations on plan design change alternatives.Acted as liaison between client , Payroll Vendor ADP & external auditors (Deloitte, KPMG, & BDO, Mercer, WTW, Aon) on audit issues.Prepared project budget/forecast, notices on black out period/completion date. PM duties included were to oversee Defined Benefit, 401(k), Plan Installation, Plan Administration, Trust Operation, Compliance Testing, Reconciliation, EPCRS, SCP AND VCP Corrections,

QC review of Plan documents, 401(k) Plan Compliance Testing QC Review for ADP, ACP, 402(g), 410(b), Top Heavy, 415 Max. Review eligibility Employer Match, Safe Harbor Match calculation, Employer Profit Sharing calculation. QC review of Form 5500 reports/reconciliation

Provided strategic leadership, development and management of 401(k) Plan, NQ-Deferred Compensation and Restoration Plan, Pension Benefits Program design and administration, COLI Program Design and administration within the North America Total Rewards strategy. Acted as the main liaison to multiple vendors and ensured their compliance to service levels and performance guarantees. Focused on current regulatory and market changes and worked with external legal counsel to ensure the compliance of the plans. Reviewed the current procedures, pain points and recommended solutions for Future State processing and improvements Researched and made recommendations to senior leadership about plan design and plan changes, taking into consideration local regulations in US, and Puerto Rico. Partnered with client’s external Legal Counsel in the development of plan documents and amendments, Summary Plan Description, SAR, QDIA and other communication and informational materials to employees and formal employees about retirement programs, procedures, changes and government-mandated disclosures.Served as Subject Matter Expert and provided guidance on plan complexities, including support during M&A activities and was main resource for HR Business Partners in the US and Puerto Rico. Respond and resolve complex issues

Roseland, New Jersey, Us

Responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets.Manage all project phases, including initiation, planning, execution, monitoring, control and closure. Create project plans, including deliverables, activities, and timelines/budgets for the changes. Direct day-to-day activities of projects and staff in matrixed organization. Ensure milestones are successfully met through oversight of project vehicles and coordination of resources. Work collaboratively with other departments impacting project.Lead communication with stakeholders and team members through completion of the project. Provide scheduled and on-demand status reports and updates. Direct project timelines and budgets. Assess, manage, resolve and escalate (if necessary) risks and issues. Tailor processes to meet the needs of individual projects. Make decisions based on information and input in a timely manner. Work on projects of high complexityConsult with clients to deliver a comprehensive ADP solution. Guide and drive the client towards the best solution for their business needs. Analyze existing systems, interface requirements, business processes. Partner with clients to understand their business and related needs. Incorporate new processes, tools and approaches when recommending an ADP solution. Utilize broad knowledge to recommend solutions to the client when appropriate.Understand client business issues and concerns and recommend and implement appropriate solution. Build long term relationship and trust. Interact/collaborate with ADP associates in sales and customer service. Exchange routine information with members of client project team, including priorities, timeliness, and issues as they arise

Responsible for Payroll Implementation, Salary and Wages, 401(k) Plan Administration, Annual Audit, Regulatory IRS/DOL/ERISA Compliance, Vendor Management, Record Keeping and Treasury Pension Accounting, Preparing Financial Statements

Armonk, New York, Ny, Us

IBM - T. Rowe Price Project assignment SSGReviewed T. Rowe Price Retirement Plan Services (TRP/RPS) current record-keeping and Reporting platforms and their capabilities.Worked with Data architecture, Data Strategy & Data Governance Team in defining strategy for TRP/RPS and to design and build the future state data architecture in support of that strategy to build out the Roadmap and recommendations. Technical perspective included strategy for storing, accessing, integrating, sharing, publishing and managing the large volumes and varieties of data received and produced by TRP/RPS. Also worked with TRP Team & Project Managers and provided recommendations on process flows of the functional architectural elements (e.g. database requirements, master data management requirements, data modeling, data quality requirements, etc based on TRP/RPS business requirements, data standards to meet the goals of the strategy. Developed Business perspective data strategy support including identification of TRP’s RPS ability to collect, store, use and govern a large volume and wide variety of retirement plan benefits operations and plan administration data to produce accurate outcomes for RPS and RPS clientsTRP Retirement Plan Services Data Strategy Project responsibilities included software and hardware vendor selections/recommendations.Project Responsibilities included identifying the key data elements, data quality errors and pain points, current losses and error accruals related to data quality, current procedures and processes. Responsibility included preparing power point Process Flow presentations/charts, prepare list of critical Required Data Elements for the processes and the best practices.Project responsibilities included aligning the data quality pain points to TRP Data Strategy & Governance. Responsibilities included preparing a top down Cost Benefit Analysis and Return on Investment (ROI) to control losses occurred from Data Quality Errors.

New York, Us

Environment: Schwab RT, Northern Trust SEI System, ASC Compliance Testing, ftwilliam 5500 Assets $1.8 Billion – 4800 EmployeeLatham & Watkins is one of the largest Law Firm in the US and boasts more than 4900 Employees (2,000 lawyers and 2800 staff) in about 30 offices around the world, from Europe to Asia. Firm organizes its practices into five main areas: corporate, environment, land, and resources, finance; litigation, and tax. 401(k) Plan and Cash Balance Retirement Plan Reviewed 401(k) and Cash Balance plan documents, plan amendments for compliance. Worked directly with Trustee, Record-keeper (Schwab – Northern Trust), Internal & External Auditor, Actuary, Vendor, Retirement Plan Director and staff during the project. Reconciled Payroll Contributions, Distributions, Loan Payments, New Loans. Reconciled, and balanced Annual Trust Statements from 401(k) Record-keeper Schwab RT. Reviewed ADP, ACP, 415 Max, 410(b) and Top Heavy Testing. Performed audit checks Trust VS Record-keeper. Prepared Financial Statements for the 401(k) and Cash Balance plan’s Master Trust, 401(k) Profit Sharing and Retirement Plan for Southern California office, 401(k) Profit Sharing Retirement plan for Outer Offices . Prepared signature ready Financial Statement 2012 IRS Form 5500 and all Schedules A, C, D, H, R and Schedule H 4(i). Reviewed Cash Balance plan termination filings for compliance. Reconciled & balanced DB Cash Balance Northern Trust asset statements. Worked with Plan’s Actuary on Schedule SB & Attachments. Performed calculations, audit checks and reported discrepancies. Prepared Financial Statements for the Cash Balance Retirement Plan Master Trust, Retirement Plan for Partners Los Angeles and Retirement Plan for Partners outer Offices. Prepared signature ready 2012 IRS Form 5500 and all Schedules C, D, H, R, SB and Schedule H 4(i), Schedule H 4(j), attachments for electronic filing. Prepared Final Short Plan Year signature ready 2013 IRS Form 5500 and all Schedules.

Environment: ASC Record-Keeping, ASC Compliance Testing, ASCi Documents, ftwilliam’s 5500 Reporting, Time Matters Work Flow Tracking, Financial Advisors and BrokersManagement responsibilities included relationship management, partnership Building, client retention, cross selling services, compliance issues and contract administration and renegotiation. Overseeing Retirement Plan and Trust Administration of high end client’s Defined Contribution, Defined Benefit, 401(k), 403(b), Plan Installation, Administration and Trust Operation, Compliance Testing, Reconciliation, Corrections, System enhancement, Plan Annual Audit and 5500 Reporting. Motivated staff to Team works and meet critical deadlines. Worked directly with Corporate Finance/Operations and prepared budget and forecast.Responsibilities included reviewing contracts and accounts to ensure compliance with revenue recognition policies. Implemented cost effective cuts. Worked closely with Vendors, Financial Advisors and brokers on Participant Fee Disclosure and Sponsor Fee Disclosure Project to comply with IRS and DOL Rules & Regulations. Conducted salary survey and established competitive compensation packages. Conducted interviews, hired qualified candidates and monitored performance for staff. Managed 35 to 50 personnel.

Cambridge, Cambridgeshire, Gb

Benefits and Payroll Area:Defined Benefit Areas (BAREA), benefit providers and the basic settings for the plans.  Health Plans – Defined Health Plans, Options for Health Plans, Dependent Coverage Options and Cost Formulas, assigning Health Plan Attributes and Wage Types.Insurance Plans – Defined Insurance Plan general Data, Coverage Formula and Cost Formulas, assigning Insurance Plan Attributes and Wage Types.Savings Plans – Defined Savings Plan general Data, Employee Contribution Rules, Employer Contribution Rules, Vesting Rules and Schedules. Configured and maintained the 401(k) Savings Plan with its appropriate attributes.Integration Benefits – Payroll - Configured the integration of Benefits and Payroll.Maintained Features – BENGR, BSTAT, ELIGR and TRMTY for enrollment, maintenance and termination. Defined the Benefit Plan providers, employee participation criteria, employee, employer, pre-tax and post-tax contributions, coverage and dependent cost rules and variants for different benefit areas and employee groupings. Checked programs for conformance with government regulations. Mapped existing payroll data to SAP wage types. Created customized wage types as necessary to facilitate Payroll processing. Created different payment models for processing deduction wage types. Configured tax rules using mapping wage types based on different tax authoritiesConfigured Payroll schema and personnel calculation rules. Prepared functional specifications for interfaces, SAP enhancements and reports. Assisted in uploading MTD, QTD, and YTD payroll accumulations.Maintained various tables for setting up procedures for direct deposit & third party remittance. Integrated the payroll client with FI/CO client by transporting the payroll data. Responsible for documentation, end user training and involved in post go live support. Defined features such as ABKRS for default payroll area, LGMST for default wage types, TARIF for default pay-scale data etc.

Tulsa, Oklahoma, Us

Organization Management (OM):Configured the Organizational Structure by creating Organizational Units, Jobs and Positions with using transaction codes PPOCE and PPOME. Assigned tasks to the positions. Assigned cost centers to the organizational units. Integrated Organizational Structure to into the Enterprise Organization Plan. Integrated the (PA) and (OM) modules with one another for efficient workflow. Maintained Customized Objects and Cost Center at Org.Unit level. Translated the time entry process from existing system to SAP. Responsibilities included unit testing, regression testing and Integration testing.Personnel Administration (PA)Configured and created Personnel Areas, Personnel Sub-Areas, Employee Groups, Employee Sub-Groups. Configured Personnel Action Info-group to add personal data, family data and addresses to facilitate structured entry of employee information. Setup the Enterprise Structure and Personnel Structure and Pay Scale Structure. Linked the Pay Scale Structure to Enterprise Structure.Configured the features LGMST, TARIF and ABKRS to default the basic pay wage type, pay scale type and area, and payroll accounting area.Benefits Administration (BN)Configured the Benefit administration module by setting up benefit plans, such as health plans, savings plans and insurance plans. Defined Benefit Areas, Benefit Providers, Benefit Plan Types, Benefit Plan Status, and Employee Criteria Groups. Defined Processing Parameters, Qualifying Event Coverage Periods, Notifications and Payment Intervals for COBRA. Defined and configured vesting rules based on schedules for 401(k) Employer Contribution. Maintained the Benefit Administration process: enrollment, maintenance, and termination for participation using features BENGR, BSTAT, ELIGR and TRMTY. Involved in the integration of the benefits within payroll. Created and assigned the wage types to the respective benefit plans and customize ESS for benefits enrollment. Provided training to the users

Emeryville, California, Us

SAP R/3 Full Cycle configuration and Implementation project. Prepared AS IS and TO BE Gap Analysis, Blue Print and Configuration Document with ASAP Methodology... Implemented HR sub Module like Organization Management (OM), Personnel Administration (PA), Personnel Management (PM), Personnel Development (PD), Benefits Administration (BN), Payroll (PY) Compensation Management (CM), Employee Self Service (ESS), Manager Self Service (MSS) and Master Data Management.Participate in all phases of the software development lifecycle including the analysis, design, test, implementation of changes, and post-production support.Develop and foster good business relationships and coordinate activities with client’s team, internal customers and other IT colleagues to ensure successful project implementation and to meet expected service levels.Assist to resolve system and process issues noted during testing phases. Possess strong troubleshooting and problem resolution skills. Ensure all project deliverables are completed on time within budget, and in a quality manner for the process team.

San Francisco, Ca, Us

Actively involved with client on Face to Face kick off meeting related to M & A. Completed severalplan Conversion and De-Conversion from Trustmark to SunGard OmniPlus etc. Reconciled Trust shares to Recordkeeping shares and allocated forfeiture per plan provisions. Identified & resolved critical pending issues prior to Conversion. Responsibility included doing analysis of plan conversion errors and corrections in current system and recommending solutions.Prepared Pre-Conversion and Post-Conversion reconciliation, audits, final statement and IRS Reporting Form 5500 and all required Schedules for auditor's review and closing. Completed calculation of estimated 12b fees from asset and provided required reports to management. Responsible for preparing project budget and forecast black out period and completion date. Responsible for hiring and managing project consultants. Projects were completed on schedule and within budget.

Global, Us

Worked closely with ERISA Attorney on Plan Document review, Plan Amendments and Controlled Group determination. Review True Compensation (included/excluded) to determine HCE Eligibility for all controlled Groups members. Submitted Calculations to ERISA counsel for review.Consulted in Compensation review, HCE Determination, calculation of contributions, reconciliations, Compliance Testing for all Lockton controlled group Companies. Completed calculation related to True-up Match and associated refunds etc. Performed QNEC and QMAC Calculations. Worked closely with ERISA attorney, client and Plan’s trustee on Refunds of Excess Contributions and required IRS Filings

Kansas City, Mo, Us

M & A Project - UMB Bank Employee Benefits Division Merger to Marshall & Isley Trust (Now Bank of Montreal)Administered large Daily Valuation 401(k), Profit Sharing and Section 125 Plans and Trust’s day to day operation and communication. Completed 175 large 401(k) Plan's compliance testing ( ADP, ACP, Section 415 Annual Addition, Section 410 b) minimum Coverage Test and Section 416 Top Heavy Test) results. Consulted with client's legal counsel on failed test results and provided analysis and recommendations to client on plan design change alternatives and plan amendments. Prepared QNEC and QMAC calculations. Reviewed certain clients Plan documents that were not in compliance and amended/submitted to IRS for compliance.Researched 5 large Grocery Chain stores 401(k) plans missing assets due to incorrect payroll contribution processing. Prepared and provided corrections for the posting to system and calculations for the lost earnings to management review and approvals. Filed appropriate IRS 5330 and Correction filings. Assisted in MRD calculations and QDRO

Chiyoda-Ku, Tokyo, Jp

Proposed Merger - Reviewed full pertinent documents, SPD, Adoption agreement, Trust Agreement and Fee agreement. Reviewed Investment choices and provided Fund Performance Evaluation. Constantly communicated with out of state successor plan service provider (J P Morgan record-keeper and Trustee) on merger and controlled group items. Written RFP and sent to vendors. Reviewed response from RFPs and submitted recommendation for a cost effective operation and compliance.Final deliverable resulted in a very thorough, timely and professionally presented end –user product.

New York, Ny, Us

Security First Group/MetLife Investors Employees 401(k) Retirement PlanAdministered and managed Security First Group/MetLife Investors "Daily Valuation" Employees 401(k) Plans and Trust’s day to day communication. Plan size 3000 employees and Trust assets 65M. Traded transferred, purchased and distributed Mutual Fund shares on daily basis. Wired payroll funds to Mutual Fund companies.Configured new plan set up, mapping and implemented the conversion into new ASC System.Trained 4 supporting staff in processing contributions, distributions, loan and vesting. Prepared ADP, ACP, Section 415 Annual Addition, Section 410(b) minimum Coverage Test and Section 416 Top Heavy Test and deliver and discussed failed test results with clients. Provide analysis and recommendations to client on plan design alternatives to client on Employee Plan Merger. Prepared Plan amendment documents for submission to IRS.Reconciled trust and prepared Financial Statement and signature ready IRS Form 5500. Configured new plan set up, mapping and implemented the conversion into new system.Executive Comp Plan: Administered and managed Security First Group/MetLife Investors "Daily Valuation" Executive Compensation Plan and Trust’s day to day communication. Executive Plan size 100 + executives. Trust assets ranged from 15M. Traded transferred, purchased and distributed Mutual Fund shares on daily basis. Wired payroll funds to MF companies.Upon compliance of M &A regulations and requirement and approvals, completed De-Conversion of Security First Group Employees 401(k) Plan into the MetLife Investors Group Employees 401(k) Plan.

New York, Us

Administered and managed the firm’s 401(k) and Profit Sharing Retirement Plan “Daily Valuation" day to day communication. Plan size 3000 plus employees and Trust assets 170M. Traded transferred, purchased and distributed IDA positions and Mutual Fund shares on daily basis. Researched, transferred and re-registered 1500 assets with correct successor trustee name. Prepared and provided corrections for the missed contribution posting to system and calculations for the lost earnings to management review and approvals. Assisted in MRD calculations and QDRO. Trained 4 supporting staff in processing contributions, distributions, MRD, Hardship W/D, loan and vesting.Prepared ADP, ACP, Section 415 Annual Addition, Section 410(b) minimum Coverage Test and Section 416 Top Heavy Test. Discussed failed test results with legal counsel and provided analysis and recommendations on plan design alternatives. Reconciled plan’s contributions, IDA Account Assets, Mutual Fund Account Assets and Limited Partnership Assets, REI Assets, corrected conversion errors. Prepared plan’s annual financial Statement and act as the firm's audit liaison for the plan's annual audit. Prepared signature ready IRS Form 5500 for auditor’s review and filing. Assisted in Plan amendment and Re-statement documents for review and submission to IRSManaged assigned relationships in accordance with bank policy and within the parameters of the stated account documents. Ensured compliance with all bank, legal, regulatory policies and procedures associated with the client book of businessConfigured new plan set up, mapping and implemented the De-Conversion into SunGard OmniPlus recordkeeping, SEI Trust and ASC Compliance System. Assisted with the asset transfer and conversion of the firm's $170 Million 401(k) plan to a new trustee and record keeper.Defined Benefit Plan – Reconciled Trust assets and prepared annual Financial Statement and Signature ready IRS Form 5500 for auditor’s review and filing.

New York, New York, Us

Worked closely with the former trustee to reconcile and complete the conversion and transfer of assets. Assist with ADP issues and with the preparation of audited financial statement. Act as the firm's liaison to work with ADP to correct payroll issues and Plan’s external auditor in resolving audit and compliance issues with Department of Labor and Internal Revenue Service.Completed the clean-up of plan processing errors prior to conversion and transferring to new trustee.

Lombard, Illinois, Us

Responsibilities included to clean-up the ATC/Vancom collectively Bargained Employees Tax Deferred savings plan and ATC/Vancom Tax Deferred Savings Plan. Union Employees has 15 locations and Non-Union Employees had 23 locations. These plans had several issues incorrect ADP Payroll tapes, unprocessed contributions, unprocessed distributions, unprocessed transfers, unprocessed loans and loan repayments and unprocessed investment elections for 18 months.Worked closely with the former trustee to reconcile and complete the conversion and transfer of assets. Worked with client and ADP on file template issues and recommended solutions. Responsible for the preparation of audited financial statement. Acted as the firm's liaison to work with ADP to correct payroll issues and Plan’s external auditor in resolving audit and compliance issues with Department of Labor and Internal Revenue Service.

San Francisco, California, Us

Merger and Acquisition Actively involved with client on regular meeting related to M & A. Completed New Plan Set-up on SunGard OmniPlus and SEI Trust System for De-Conversion from Trustmark. Reconciled Trust shares to Recordkeeping shares and allocated forfeiture per plan provisions. Identified & resolved critical pending issues prior to Conversion. Responsibility included reviewing contribution, distribution, MRD calculation, Plan Set up, Allocation Reports,doing analysis of plan conversion errors and corrections in current system and recommending solutions.Prepared Pre-Conversion and Post-Conversion reconciliation, audits, final statement and IRS Reporting Form 5500 and all required Schedules for auditor's review and closing. Completed PS and Match calculation estimates for funding. Provided required reports to management. Prepared 401(k) Plan compliance testing ( ADP, ACP, Section 415 Annual Addition, Section 410b) minimum Coverage Test and Section 416 Top Heavy Test) results. Prepared QNEC and QMAC calculations for failed test. Consulted with client's manager on failed test results and provided analysis and recommendations to client on plan design change alternatives and plan amendments. Responsible for hiring and managing project consultants. Projects were completed on schedule and within client budget.

Amsterdam, Nl

Actively involved with client on regular meeting related to M & A. Completed New Plan Set-up for Implementation to Trustmark and M&I Trust. Set up mutual fund details into trust systems. Reconciled Trust shares to Recordkeeping shares for balance load. Prepared balance load details by sources. Allocated forfeiture per plan provisions. Identified & resolved critical pending issues prior to Conversion. Responsibility included reviewing contribution, distribution, MRD calculation, Plan Set up, Allocation Reports. Prepared Pre-Conversion and Post-Conversion reconciliation and reports for audits, 401(k) Plan Conversion clients included:Chicago Transit Authority (CTA)Mesirow Financial Trump Casino and Resort

Administered and managed the firm’s 401(k) and Profit Sharing Retirement Plan “Daily Valuation" day to day communication. Plan size 3000 plus employees and Trust assets 170M. Traded transferred, purchased and distributed IDA positions and Mutual Fund shares on daily basis. Researched, transferred and re-registered 1500 assets with correct successor trustee name. Prepared and provided corrections for the missed contribution posting to system and calculations for the lost earnings to management review and approvals. Assisted in MRD calculations and QDRO. Trained 2 supporting staff in processing contributions, distributions, MRD, Hardship W/D, loan and vesting.Reconciled plan’s contributions, IDA Account Assets, Mutual Fund Account Assets and Limited Partnership Assets, REI Assets, corrected conversion errors. Prepared plan’s annual financial Statement and act as the firm's audit liaison for the plan's annual audit. Prepared signature ready IRS Form 5500 for auditor’s review and filing. Assisted in Plan amendment and Re-statement documents for review and submission to IRS

San Francisco, Ca, Us

Prepared 401(k) Plan compliance testing ( ADP, ACP, Section 415 Annual Addition, Section 410b) minimum Coverage Test and Section 416 Top Heavy Test) results. Prepared QNEC and QMAC calculations for failed test. Consulted with client's manager on failed test results and provided analysis and recommendations to client on plan design change alternatives and plan amendments. Assisted in calculating and allocating forfeitures per plan provisions.Administer large Daily Valuation 401(k) and Profit Sharing Plans, Calculate Quarterly Fees. Work closely with legal counsel on plan amendment and changes.

San Francisco, Ca, Us

Administered large Daily Valuation 401(k), Profit Sharing and Section 125 Plans and Trust’s day to day operation and communication. Plan size ranged from 1000 to 4000 employees and Trust assets ranged from 5M to 500M. Prepared 401(k) Plan compliance testing ( ADP, ACP, Section 415 Annual Addition, Section 410(b) minimum Coverage Test and Section 416 Top Heavy Test) results. Consulted with client on failed test results and provided analysis and recommendations to client on plan design change alternatives. Reconciled and prepared Financial Statement and signature ready IRS Form 5500. Facilitated portfolio performance review meetings with bank's Investment Management Committee to review the portfolio and made recommendations to client of the outcome.Responsible for training and managing Trust officers, support staff. Completed Performance Review on staff and made recommendations. Focused on understanding client needs. Ensured client satisfaction and client retention by mailing client survey, getting feedback and proactively providing solutions. Demonstrated accountability for self and client service team members for the ownership of assigned book of business. Built strong relationship with client service team members. Managed assigned relationships in accordance with bank policy and within the parameters of the stated account documents. Ensured compliance with all bank, legal, regulatory, and policies and procedures associated with the client book of business.

Baltimore, Maryland, Us

Administered and managed 35 large 401(k) Plans and Trust’s day to day communication. Plan size ranged from 100 to 3000 employees. Trust assets ranged from 5M to 300 M. Reviewed plan documents, plan amendments for compliance. Worked directly with sales team, Portfolio Manager, Internal and External Auditor, Vendor and HR Benefits Director and staff during the administration. Developed and managed strong client relationship on mutual goals. Main focus was understanding and responding to client needs. Ensured client satisfaction and retention by mailing client survey, getting feedback and proactively providing solutions. Demonstrated accountability and ownership of assigned book of business. Built strong internal working relationship with Team members. Responsible for building, Perform audit checks and reconciled the Trust VS Record-keeper and prepared Financial Statements for the plan’s Master Trust and individual 401(k) Profit Sharing Plans. Prepare ADP, ACP, Section 415 Annual Addition, Section 410(b) minimum Coverage Test and Section 416 Top Heavy Test and deliver and discussed failed test results with clients.Provide analysis and recommendations to client on plan design alternatives to client. Prepare Plan amendment documents for submission to IRS.Reconcile trust and prepared Financial Statement and signature ready IRS Form 5500. Configure new plan set up, mapping and implemented the conversion into new system.Train support staff.

San Francisco, Ca, Us

Managed 675 small and mid size Defined Benefit, Profit Sharing and Money Purchase Plans and Trust. Defined Benefit and Money Purchase plan size ranged from 2 to 50 employees. Profit Sharing plan size 25 to 600 employees. Retirement plan’s Trust assets ranged from 5Million to 200 Million. Additional responsibility also included to administer and manage 300 Personal Trust Private Client and 1200 National Federal Credit Union Plan asset portfolio of $285 Million.Responsible for completing Defined Benefit Plan Contribution calculations, Actuarial valuations, Plan Terminations, preparing Schedule SB for Actuary review and sign off. Complete and file Form 5500 with attachments.Recruit and train Trust Officer, Plan Administrator and support staff.