Nimra Ali Email & Phone Number

Toronto, Ontario, Canada

Pakistan

• Managed delivery operations for 8 high revenue B2B IT projects focused on software implementation of Temenos, a SaaS banking software solution, for key UAE clients, resolving 85% of challenges through cross-functional.
• Developed training materials and conducted comprehensive stakeholder training sessions on IT project delivery performance reporting, boosting adherence to protocols ensuring streamlined processes and heightened.
• Collaborated in a digital transformation initiative, generating USD $120,000 in revenue by understanding client’s current processes and IT capabilities to deliver maximum value to the client.
• Analyzed project performance data and generated weekly reports for a USD $ 12 Million dollar project portfolio providing valuable insights to C-suite executives and customers for business review and decision-making.
• Devised a three-year IT strategy for a prominent financial institution, focusing on optimizing customer satisfaction (CSAT), generating USD $25000 in revenue.

Pakistan

• Spearheaded the strategic planning and operational execution of the core product packaging relaunch, resulting in a 7% increase in sales revenue.
• Formulated strategies to enhance e-commerce sales, collaborating with key executive stakeholders, including the CEO and Head of Operations.
• Implemented process improvements to increase operational efficiency that resulted in a 20% increase in customer satisfaction scores.

New York, New York, United States

• Exceeded monthly inside sales quotas for market research products and client retention goals, achieving over USD $ 510,000 in annual revenue.
• Managed & executed 2-3 projects for top tier strategy consulting and life sciences clients; based on the RAAS (Research As A Service) business model.
• Negotiated with clients and industry experts to maximize project revenue, ensuring over 60% profits.
• Facilitated projects for key clients, ensuring effective stakeholder satisfaction, timeline adherence and churn reduction using the company’s Customer Relationship Management CRM platform.

New York, New York

Pakistan

• Represented my 3 clients, articulating their vision and requirements to internal departments (strategy, creative, graphic design, operations) to optimize customer engagement and streamline service delivery.
• Orchestrated the successful digital launch for a pivotal client on online platforms, resulting in an estimated 10% engagement rate on launch-specific content
• Strategically planned and executed initiatives, fostering collaboration with internal teams to bolster the digital presence of three key clients.

Pakistan

• Coordinated with internal departments and clients to execute strategies for e-commerce sales for 3 corporate clients.
• Managed the design, development, and launch of an e-commerce platform for a major client, generating more than USD $40,000 in sales revenue in 3 days.
• Developed online marketing & social media activities, curated web content, upheld customer service standards, and coordinated logistics.

Master Of International Business

Activities and Societies:Major: International Strategy and Organizational Leadership.

Master'S Degree, International Management

Bachelor Of Science (Bsc) Hons., Business Administration