Nimrod Sibanda Email & Phone Number

Johannesburg, Gp, Za

Product focus: IBM, Denodo, Informatica and Talend.Key Performance Areas: (not limited to)• Achieve assigned strategic LoB sales objectives • Set up account plans • Establish strong, long-term client relationships • Communicate with major clients on a regular basis and respond to specific queries • Suggest solutions and innovative ideas to meet client needs • Connect customer needs to solutions • Coordinate solution advisory with business units to provide solutions • Handle complaints and problems in a timely and effective manner • Act as the liaison between key customers and internal sales teams • Identify and approach new potential strategic customers • Monitor sales performance metrics - Prepare monthly, quarterly and annual reports and forecasts • Keep abreast of data solutions, services and value propositions, use cases and case studies

Key Performance Areas:• Driving revenue targets through targeted set of Relevant brand partners, resellers • Driving Relevant brand Strategy and portfolio within existing and as per the Focus list• Display key competencies of knowledge re relevant brand programs and relevant portfolio of products.• Quarterly Business Review Session with Relevant brand • Drive targeted partner development planning and review as per the focus list • Drive Relevant brand Product Strategy and overview sessions with Business Partner • Existing and New (brand specific) partner recruitment and Development • On-boarding process re Operational processes within focus list. • Build and manage effective relationships with relevant brand team members • Ensure the satisfactory execution of the aligned business plan in conjunction with Strategic business partners Execs and Brand Manager • Demonstrate sales growth. • Manage partner rebates • Report opportunity details to Relevant brand on a regular basis (weekly) showing deal progression and pipeline creation using Customer Relationship Management system (CRM)• Ensure that sales targets are achieved and report any deviations with detailed explanation. • Ensure targeted profit margins are achieved • Ensure rebate targets are achieved as set out in accordance with sales budgets • Ensure productivity reports are submitted to Brand ManagerMarketing • Engage with brand in Quarterly and Annual Marketing Planning sessions with Relevant brand and (Non-Relevant brand Targeted Partners Partner Enablement (Target, Certifications, growth) • Execute quarterly Promo and Programs planning session People Management• Attend training provided by Relevant brand to become totally self-sufficient in the sales of Relevant brand products Administration• Load CRM • Request and evaluation quotes for submission • Follow up on quotes • Follow up on operations responses • Manage SLA with brand operations • Managing the deal from start to finish

Johannesburg Metropolitan Area

In this role I focused on Hazie, a division of BotsZA :Roles & Responsibilities1. Marketing• Development & implementation of marketing strategies.• Contributes information, ideas, and research to help develop marketing strategies.• Helps to detail, design, and implement marketing plans for the service offered by Hazie.• Sets marketing schedules and coordinates with team, industry partners, media representatives, and other professionals to implement strategies across multiple channels.• Organize and facilitate company and industry events in line with applicable marketing strategy.2. Sales• Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance.• Drawing and implementing of sales plan with staff.• Develops sales strategies and approaches.• Tracks sales data and works to meet quotas or sales team goals.• Manages sales team.• Developing of sales metrics and dashboard.• Assisting in the generation of strategic leads.• Assisting in the generation of sales for the company.• Developing and monitoring of sales targets.• Setting sales and marketing KPI’s to manage activity within the team.• Ensuring sales team achieve KPI’s.• Training the sales team on sales techniques and giving advice.• Ensuring the sales team update the CRM effectively with all appropriate data.3. Social MediaDevelopment of social media strategy and campaigns.Implementation and operating social media platforms: LinkedIn, Instagram, Facebook, Twitter and others that may be applicable Public Relations.Managing public relations activities.Develop relationships with relevant publications that Hazie can contribute articles to, on a consistent basis.4. Client Relations• Client Relationship management.• Answers questions from clients about product and service benefits.• Build and maintains relationships with clients, potential clients, industry bodies, media and other role players.

Johannesburg Metropolitan Area

Roles & Responsibilities• Drive new and grow existing account revenues• Achieve quarterly sales targets• Provide day-to-day support to allocated customers• Manage brand direct and agency relationships• Reporting on media or call campaign performance• Activate new customers through strategic selling• Ensure customers are educated and informed of all new BotsZA product offerings• Fulfill all role functionalities associated with operations and sales• Upkeep of knowledge and interest in computer systems/applications, Artificial Intelligence, Automation, Chatbots and the latest technologies• Commercial and business awareness• Represent the company, with a comprehensive understanding of the technology product• Maximize the sales performance by establishing strong relationships and gaining insight into the needs and lifestyle of the client• Meet weekly, monthly, and annual sales and activity quotas• Generate leads and commit to customer service by building relationships.• Adjust sales techniques based on interactions and results in the field• Perform an incisive and insightful market and competitive research• 1 Hours daily updating Salesforce or any tool used for sales process• Qualify, develop, and maintain thorough company and product knowledge, research consumer needs, and identify how our solutions can meet them• Generate leads and grow existing relationships, maintaining an accurate, detailed client book, and developing an active, repeat customer base• Make cold calls or perform warm outreach, putting outside-the-box thinking to work to develop new and unique sales tactics• Conduct month-end and year-end close processes with Sales Team.

Johannesburg Metropolitan Area

Roles & Responsibilities• Responsible for developing relationships with customers and manage client portfolios to deliver solutions and solve customer issues. • Answering customer queries, connecting with key business executives, and creating sales forecasts and reports• Keep track of company’s sales and alert the concerned departments if sales volume declines below normal • Intimate prospective clients about the company’s products soliciting for their patronage • Executive pricing strategies, competitor analyses and market assessments on behalf of the company • Assess the company’s targets, opportunities, strengths, and weaknesses and draw workable conclusions from such, towards re-positioning the company to conform and overcome new business challenges• Relate with customers to understand what their specific needs are, to enable the company meets those needs. • Update and inform the projects, support and management teams about what clients expect, to enable the company meet up with its goal of providing top level customer satisfaction • Strictly comply with the procedures and systems already outlined in standard operating manual of the company • Provide required support for company’s operations as a very important team player • Help identify prospective clients and link up with them on behalf of the company by developing and maintaining good relationship with them towards achieving the company’s business goals • Consistently update the company’s mailing list to ensure constant communication with existing, as well as with prospective clients.

Midrand, Johannesburg

Roles & Responsibilities• Identifying and understanding role players in each assigned account• Liaise between divisions and customers to communicate deliveries and eta feedback etc.• Proactivity on sales by implementing an agreed sales strategy on accounts• Understanding of each assigned account, with the ability to give regular feedback• Quotations met specifications as per requirement when quoting, thorough insight of specific account or Department.• Setting specific objectives for each account / ownership of account / understanding of individual account's terms and conditions.• Leading and managing a team of 10 Internal Sales representatives within the IT Distribution industry.• Managing and distribution of clients between Managed, Key and Strategic Accounts.• Supported the Midrand sales team to activate new sales.• Maintained an agreed level of pro-active telephone contact with both existing and prospective customers.• Effectively dealt with telephone enquiries requesting quotations for products, compiling information on the desired products or datasheets.• Maximized sales by continually expanding orders and up selling on all incoming and outgoing calls.• Cross-discipline team working.• Created quotations from requests received.• Ensured orders received are entered into the system accurately.• Meet and exceed the agreed SLAs on quoting and deliveries.• Ensured a consistent closure rate within appropriate timelines.• Strong attention to detail.• Followed up on warehouse until in production and to delivery.• Followed up on all quotations.• Ensured that all customer complaints, issues, and queries reach a successful and appropriate conclusion.• Processing of relevant orders, delivery notes / collection notes, back orders, ETA’s, and feedback communication• Filing of relevant documents.• Followed up of queries, quotations, deliveries, payments timeously.• Provided management with sales on hand reports timeously on a weekly basis.

Midrand, Gauteng, South Africa

Roles & Responsibilities• Data capturing & lead follow ups.• Quotation and IT solutions selling.• Training of internal staff.• Cross and Up-selling of solutions.• Processing all orders received for Strategic accounts• Responsible for internal management of Strategic accounts• Compilation of all quotations• Processing of relevant delivery notes and documentation• Following up on queries• Attending to Managed Account Sales calls• Product Knowledge of both hardware and software platforms• Understanding of IT industry and OEM channel• Knowledge on special bids and pricing.

Johannesburg Metropolitan Area

Roles & Responsibilities• Cold calling and Lead generation• Supplying new (and refurbished) networking hardware to Resellers, Telco’s and partners, providing the market with cost-cutting opportunities and efficient lead times.• Quotations and follow ups on new and existing leads• Sales Lead generation and reviewing• Customer advisory• Existing solution reviews on behalf of customers• Offer value added services including SLA agreements and board level repairs to networking products. We also refurbish products for you to re-deploy back into the field.• Identify sales opportunities within an installed customer base for solution expansion, solution innovation upsells, support program upsell, and new solution cross-sell.• Perform regular cadence of business reviews with customers, surfacing customer needs and mapping Hardware. Net’s products and services value proposition to those needs.• Qualify sales opportunities.• Operate effectively using structured sales processes and tools.

Generic Management, Business, Management, Marketing, And Related Support Services, Level 5 Advanced

Short course based on Management Skills, Business development & Networking. The scope of generic management covers five domains.

National Senior Certificate

Activities and Societies: School monitor, School Senior Councilor (Prefect), Northcliff Debating Team, Chairperson of the Representative.