Nim Shafran🎗️ Email & Phone Number

Albany, New York, United States

● Spearhead business development initiatives, leading a team of 4 in a luxury travel brand.● Achieve 100% client retention through personalized service and acting as a trusted advisor.● Strengthen the company’s presence in North America, maintaining strong relationships with existing clients while identifying and pursuing new opportunities.● Implemented Salesforce across the sales department, enhancing efficiency and data-driven decision-making.

Israel

● Managed end-to-end Salesforce projects for Service Cloud and Sales Cloud, ensuring seamless integration and deployment.● Led hands-on implementation of Salesforce configurations, customizations, and automation to meet client-specific needs and improve operational efficiency.● Developed project plans, monitored progress, and ensured on-time delivery while maintaining client satisfaction.● Built strong, trusted relationships with stakeholders, leading to successful project outcomes… Show more ● Managed end-to-end Salesforce projects for Service Cloud and Sales Cloud, ensuring seamless integration and deployment.● Led hands-on implementation of Salesforce configurations, customizations, and automation to meet client-specific needs and improve operational efficiency.● Developed project plans, monitored progress, and ensured on-time delivery while maintaining client satisfaction.● Built strong, trusted relationships with stakeholders, leading to successful project outcomes and long-term client partnerships. Show less

Tel Aviv, Israel

● Led 3 departments with 32 employees, driving operational efficiency and increasing profit margins by 2%.● Provided leadership and mentorship to the Product & Innovation Department, overseeing the creation of customized programs and proposals.● Introduced a streamlined budgeting process, cutting the sales cycle time by 50%.● Initiated partnerships with key suppliers, introducing innovative services and products while reducing purchasing costs.

New York, United States

● Directed a sales team of 7, achieving a 75% revenue increase from $20M to $35M.● Consistently exceeded sales targets, contributing $5-8M in annual revenue for four consecutive years.● Maintained a 100% retention rate of key clients, driving sustained business growth.

Jerusalem, Israel

● Led operations, managing a team of 10 tour operators handling 400 high-end trips annually.● Recruited, trained, and mentored over 100 tour operators and tour guides, enhancing overall service quality and client satisfaction.

Jerusalem, Israel

Jerusalem, Israel

Jerusalem, Israel

Israel

I served in the IDF for 4 years and finished my service as a Deputy Company Commander at the School for Infantry Corps Professions and Squad Commanders, rank: Lieutenant.

Bachelor’S Degree, Hotel Management And Tourism

Advanced Methodologies In Project Management And Pmp® Certification Preparation

Salesforce Double Star Ranger

Product Operation Management Seminar (Poma), Hi-Tech Business Skills

An extensive hands-on course for product operations in the hi-tech industry, practicing methods, tools, and skills of the startup.