Primary contact for appointment scheduling. Documentation of patient insurance eligibility paperwork. Communication online and over the phone with 12 diverse insurance companies to confirm patient eligibility.Scheduled new and existing physical therapy patients.Primary point of contact for an average of 50 phone calls daily; resolving issues, scheduling concerns, and communicating with insurance companies.Maintain the daily schedule of an average 10 Physicians, Physical Therapists, and Assistants.Maintained HIPAA privacy regulations.

Handled register operations and processed the day's payments.Managed inventory of the retail products. Greeted customers at front desk and arranged them with their scheduled appointments. Communicated with coworkers for daily tasks and scheduling