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Established as a Google-certified company in 2005 Soap Media are a digital media agency with some seriously good work in our portfolio. Work that’s generated millions of pounds’ worth of business for clients. We offer a fully integrated digital approach. A full strategy – not just a website. So you get the whole digital spectrum of web design, web development, search-engine optimisation, pay per click, content generation, on-line communications and social media.

Working as Account Manager I am responsible for achieving new orders, focussing on renewals, new business, appointment setting and face to face customers meetings within the current client B2B base. Identifying revenue opportunities from contract variations and new orders. Managing telent relationships with the customer, meeting and exceeding customer’s requirements teemed with producing quotations for customers, revenue generation via the development of new business. Tendering and managing new… Show more Working as Account Manager I am responsible for achieving new orders, focussing on renewals, new business, appointment setting and face to face customers meetings within the current client B2B base. Identifying revenue opportunities from contract variations and new orders. Managing telent relationships with the customer, meeting and exceeding customer’s requirements teemed with producing quotations for customers, revenue generation via the development of new business. Tendering and managing new work from the customers, throughout the UK within a wealth of sectors. Managing current clients' needs and necessities through the co-ordination of email and verbal communication. This has developed a wealth of positive and productive relationships with clients.Working as part of a team and with various managers to ensure contractual requirements and SLA's are met. Producing monthly reports direct to customers for outstanding opportunities, to generate more business. Through effective sales techniques, I have developed a strong and lasting way of proposing product prices and the benefits of the products intrinsic to client's own processes.Honing in on own sales figures daily, monthly and weekly and managing my forecast – this helps to identify strengths and challenges within the month/year, including 'out of scope' costs attributed to the client.Involved in the creation of marketing campaigns to broaden revenue scope – a strategic idea to swell our sales opportunities. Making informed commercial decisions based on profitability and managing risk/mitigating risk through a strong and wealthy knowledge of each customer, product and pricing. Proven track record showing exceeding personal financial targets, including sales profitability and cash flow. Show less

Self employed role, field sales. I made my own appointments with home-owners to sell life insurance products directly to them. I built a platform of skills including overcoming objection, closing and winning sales opportunities and setting my own work to self-created target parameters.

At TNT UK LTD my job was to maintain and develop business within a geographical area and generate new business by sourcing leads, telephone canvassing and closing prospect appointments. My responsibility was to grow revenue and achieve the budgets of the territory and maximise revenue opportunities from existing customers.

BT Customer Street, the leading internet marketing company, my role here was to contact and advise potential clients of our extensive product range including: Business directories, websites and SEO. Having the ability to communicate effectively and close business through being able to articulate product benefits was an attribute that I developed. Following success as Sales Executive I was promoted to a Senior Account Manager leading a small team to help drive their sales.

• Upkeep of personnel database and files, issuing forms and taking up references. • Recruitment support – Offer letters/contract/terms, taking up references.• Booking training requests, updating training records, upkeep of database.• Assist with Reception/Telephone including any ad-hoc duties.• Diary/email management to Director & Commercial Sales Engineer.• Preparing & submitting of prequels and tenders documents.

Within my role as Helpdesk Operator and Administrator I was to undertake a range of support duties and administration tasks to all members of staff. I was the first point of contact as Helpdesk Operator and was required to filter all calls and answer queries promptly and accurately. My main responsibilities were:Post, diaries, timesheets, mileage sheets, stationary, invoices, maintenance of pool car, reports, organising events, storing information, fault logging, graphs, monthly… Show more Within my role as Helpdesk Operator and Administrator I was to undertake a range of support duties and administration tasks to all members of staff. I was the first point of contact as Helpdesk Operator and was required to filter all calls and answer queries promptly and accurately. My main responsibilities were:Post, diaries, timesheets, mileage sheets, stationary, invoices, maintenance of pool car, reports, organising events, storing information, fault logging, graphs, monthly financial reports, progress reports, typing/printing/faxing/filing, I have gained an exceptional working knowledge of Microsoft packages – Word, Access, Excel, and Outlook and have the competence to communicate with people of all levels from managerial positions to the general public. Show less