Nina Winter Cmgr Mcmi Email & Phone Number

Norwich, Gb

Norwich, England, United Kingdom

Norwich, England, United Kingdom

• Provision of Quality Assurance support to the UK Property Asset Management (PAM) business.• Custodian of the PAM online Process Hub, ensuring compliance to the scheduled review cycle and driving Process Owner engagement – resulting in an improvement of 86% process review compliance within H1 2022.• Researched, designed and implemented a ‘Self-certification’ process for critical leads to provide a temperature check on their confidence in their team’s ability to consistently meet the… Show more • Provision of Quality Assurance support to the UK Property Asset Management (PAM) business.• Custodian of the PAM online Process Hub, ensuring compliance to the scheduled review cycle and driving Process Owner engagement – resulting in an improvement of 86% process review compliance within H1 2022.• Researched, designed and implemented a ‘Self-certification’ process for critical leads to provide a temperature check on their confidence in their team’s ability to consistently meet the ISAE 3402 controls and to provide a spot check on associated process compliance. Analysed resultant data, providing a presentation to the Head of PAM on the overall position and identifying emerging trends for exploration within the QA 2023 annual plan.• Nominated as Team Leader for the 2022 Innovators program cohort investigating the improvement of delegation within the PAM business. Received a ‘Going Beyond’ colleague nomination in recognition of my commitment and leadership.• ‘Going Beyond’ colleague nomination received in recognition of the mentorship offered to a colleague in the final stages of their academic qualification. Supported them in creating an achievable work plan to ensure that they met the final deadline. Helped to proof read their final dissertation, offering critical feedback where appropriate and coached them in the delivery of their final presentation to the academic panel. Show less

Norwich, England, United Kingdom

Executive Assistantance to the Executive Director, the Deputy Director and the Chair of the Board of The Sainsbury Centre for Visual Arts. A temporary contract providing maternity cover during which the following notable outcomes were achieved.• Introduced a shared email inbox for the admin team to support workflow and improved communications• Creation of various internal HR documents to support line managers from onboarding, training compliance to staff departure. Digitalisation… Show more Executive Assistantance to the Executive Director, the Deputy Director and the Chair of the Board of The Sainsbury Centre for Visual Arts. A temporary contract providing maternity cover during which the following notable outcomes were achieved.• Introduced a shared email inbox for the admin team to support workflow and improved communications• Creation of various internal HR documents to support line managers from onboarding, training compliance to staff departure. Digitalisation of all staff personnel files ensuring consistency of file management and accessibility / security to accommodate hybrid working.• Collation of an organisational risk register to ensure compliance to the UEA’s own risk management system• Conducted a full analysis and improvement project within the Terrace Café ensuring the profitability and saleability of all products, compliance to Environmental Health and H&S principles, staff training and introduction of internal procedures to benefit the efficient running of the operation• Following a mobile phones audit identified contracts / handsets for reallocation within the SMT and for contract termination, generating a 42% reduction of monthly contract expenditure Show less

Norwich, England, United Kingdom

A short term temporary contract on behalf of Pure Resourcing Ltd.Provision of Customer Service and Business Administration to support during a service peak.

• Managed full Medical Devices budget across 70 sites ensuring contingency planning for unexpected NHS challenges and continually driving the portfolio of services forward by managing costs effectively and delivering KPIs whilst ensuring exceptional patient care• Provided full operational management to the Sterile Services department directing all activities and maximising efficiency through prioritisation of tasks and exceptional customer care • Maintained compliance of all operational… Show more • Managed full Medical Devices budget across 70 sites ensuring contingency planning for unexpected NHS challenges and continually driving the portfolio of services forward by managing costs effectively and delivering KPIs whilst ensuring exceptional patient care• Provided full operational management to the Sterile Services department directing all activities and maximising efficiency through prioritisation of tasks and exceptional customer care • Maintained compliance of all operational processes and systems across two specialist technical departments and delivering successful Quality System audit results• Developed and maintained trusting relationships across the Norfolk region, leading by example through adherence to standards and extensive process knowledge• Conducted performance reviews for staff, setting realistic goals, reviewing achievements, planning career paths, and completing all relevant documentation for the entire employee lifecycle• Investigated and responded to sensitive patient complaints and subsequently implemented new processes if necessary, to ensure continuous best practise • Preparation and presentation of corporate governance reports, capital plan progress and operational challenges to the Board monthly Show less

• Managed all correspondence and queries within the Sterile Services department ensuring system and process adherence and exceptional customer care• Provided full diary management, booked travel, and organised business meetings and appointments, scheduling to challenging and restrictive timescales• Collated sensitive business data and information to produce complex reports and presentations for management and board• Implemented and maintained procedures and administrative systems… Show more • Managed all correspondence and queries within the Sterile Services department ensuring system and process adherence and exceptional customer care• Provided full diary management, booked travel, and organised business meetings and appointments, scheduling to challenging and restrictive timescales• Collated sensitive business data and information to produce complex reports and presentations for management and board• Implemented and maintained procedures and administrative systems, managed databases and filing systems to ensure maximum efficiency • Built and maintained professional stakeholder relationships across the region, liaising with employees, suppliers and customers ensuring continuous exceptional service Show less

Norwich, England, United Kingdom

Norwich, England, United Kingdom

Norwich, England, United Kingdom

Norwich, England, United Kingdom

Los Angeles, California, United States

Los Angeles, California, United States

Los Angeles, California, United States