Nina Davis Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tn, Us

Implement operational programs to support our Clients and their experiences during the onboard to cash process with the focus of improving internal operational processes. • Act as the team’s main point of contact for all cross functional partners in the Wind vertical for weekly Deal Desk reviews, NetSuite optimizations, staff meetings, and Salesforce system integrations • Enhance and implement new features within NetSuite to capture more valuable client data points that enable the business to establish project level tracking of estimated vs. actual probability • Develop and maintain new hire training schedule and Confluence documentation for the team allowing new hires to be ramped up in less than 2 weeks• Organize and perform QA/QC on all contract data for the entire wind vertical to increase sales efficiencies and data integrity in Salesforce. • Create and train team on short and long term optimizations in our onboarding tracker in Asana

Austin, Texas Area

Formerly RigUpOnboarded new clients for the business while working collaboratively to improve our Client’s experience for existing and acquired entities• Facilitated implementing a client onboarding process into 2 of Workrise’s acquired entities, HCS Renewables and Harvest Energy, that included creating legal contracts, a liens process and credit packages.• Participated and contributed to Product UAT from a client’s perspective ahead of the launch for Workrise’s new Oil & Gas labor platform• Performed job sheet and invoicing QA/QC project of Oil & Gas’s “Big 7” clients that lead to a reduction in disputed AR by ~55%

Austin, Texas Area

Maintained existing account management job roles from Woolly Threads and NEU Retail during company acquisition to UG Apparel. Managed and grew customer relationships after acquisition into new parent company.• Direct account manager for Chicka-D’s most profitable key customer, Barnes & Noble College Bookstores. • Analyzed weekly sales reports from key customer to maintain brand inventory in customer’s 150+ store network.• Coordinated the launches of all seasonal and new products key customer adds to their line year-round.• Researched, coordinated, assembled, and traveled to all tradeshows for the brand as a member of the sales team.• Trained new parent company coworkers across multiple departments during acquisition of existing job roles needing to be filled.• Processed and fulfilled all wholesale orders with multiple interdepartmental teams and outside vendors from beginning to end to ensure a timely and effective delivery for the customer.• Implemented and trained coworkers in new processes for order and account management for both brands in company CRM, Pipedrive.