Manages a portfolio of eleven properties throughout the Denver Metro area including commercial, retail, residential and office condos.

On-site manager of Denver Highlands a nine story, 234,423 sq ft Class A multi tenant office building. The building was bought by Brookwood Financial Partners, LLC. May 4, 2011 and NKFFR was hired as the property management company. As part of the takeover my job duties included:•Rebranded the building name. •Notified the tenants and vendors of the new ownership and management.•Negotiated contracts and managed day-to-day operations of property vendors. •Monitored vendor and… Show more On-site manager of Denver Highlands a nine story, 234,423 sq ft Class A multi tenant office building. The building was bought by Brookwood Financial Partners, LLC. May 4, 2011 and NKFFR was hired as the property management company. As part of the takeover my job duties included:•Rebranded the building name. •Notified the tenants and vendors of the new ownership and management.•Negotiated contracts and managed day-to-day operations of property vendors. •Monitored vendor and tenant certificates of insurance. •Set-up all vendor contracts and tenant lease files. •Updated policies and procedures for the building and tenant emergency procedures manual. •Created monthly event flyers and newsletters to promote tenant events and restaurant specials. •Preserved positive customer relationships with first-class response to needs and complaints.•Administered budget and provided monthly financial reports to ownership. •Fostered tenant relations by holding book fairs, jewelry shows, blood drives, tenant BBQ’s etc. •Performed general administrative and clerical duties, including answering the phone, coding invoices, and filing. Show less

• Managed a portfolio of nine commercial properties in the Denver Metro area, including medical office building, class B office buildings and four office condominium properties totaling over 250,000 square feet. • Responsible for managing service contracts for janitorial, landscaping, snow removal, waste removal, elevator, pest control, fire life safety, and special project services. • Prepared and initiated logical systems for move-in/move-outs of tenants, collections, A/P, A/R… Show more • Managed a portfolio of nine commercial properties in the Denver Metro area, including medical office building, class B office buildings and four office condominium properties totaling over 250,000 square feet. • Responsible for managing service contracts for janitorial, landscaping, snow removal, waste removal, elevator, pest control, fire life safety, and special project services. • Prepared and initiated logical systems for move-in/move-outs of tenants, collections, A/P, A/R, financial reporting, C.A.M. reconciliations/direct operating expenses, leasing and annual budgets. • Supervised capital and building improvements, including a building front entrance and lobby remodel, elevator retrofit, and rekeying, reroofing, and re-caulking window seals of an entire complex. • Upgraded a building’s HVAC with new boilers, controls, compressor, and added a lighting retrofit with an expected annual savings of $19,000 and $12,000 in rebates from Xcel Energy. • Improved rent collections, bringing the average number of on-time payments for tenant rent and HOA dues collections up from 82% to 95%. • Administered annual meetings, quarterly board meetings, condo doc interpretation and enforcement, meeting preparation and documentation, board nominations and elections.• Resolved multiple insurance claims reimbursing owners for damages from three power outages, transformer going down, water leaks, and properties damaged due to automobile accidents. Show less

Tabor Center, Denver, CO • Strategic analysis and brand development for the $25 million renovated mixed-use shopping center. Helped with grand opening of stores and restaurants and event planning. • Supported and assisted leasing agents by developing customized leasing materials; cold calls on retail stores, services, and restaurants; organizing broker lunches and cocktail parties; preparing direct mailers; providing demographics or other pertinent information needed for a potential… Show more Tabor Center, Denver, CO • Strategic analysis and brand development for the $25 million renovated mixed-use shopping center. Helped with grand opening of stores and restaurants and event planning. • Supported and assisted leasing agents by developing customized leasing materials; cold calls on retail stores, services, and restaurants; organizing broker lunches and cocktail parties; preparing direct mailers; providing demographics or other pertinent information needed for a potential retailer; providing new retail concepts and leads.• Handled tenant requests and resolved customer complaints.• Worked with engineers, security and janitorial staffs to enhance customer experience and retailers sales by providing a clean, safe and well maintained environment. • Assisted Equity Office property managers with fire and evacuation drills. • Assisted manager in obtaining a B.O.M.A. (Building Owners Managers Association) T.O.B.Y (The Office Building Of The Year) Award for Tabor Center.• Responsible for operations of the shopping center during manager’s disability leave for a month. • Worked with retailers on a one-on-one to increase traffic and sales into their store and/or restaurant. Show less

Marketing Manager, General Growth Properties, Littleton, CO Oct. 1998 to April 2000 • Directed marketing operations at Southwest Plaza Mall• Supervised staff consisting of marketing assistant, four customer service representatives, and contract seasonal personnel.• Worked with leasing to target specific retailers to reposition the center.• Created initial marketing and promotional plan for the redevelopment of the 1.3 million sq. ft. regional center.

Macarthur Square, Campbelltown, NSW, Australia Jan. 1998 –Oct. 1998• Gained international business experience through a unique Lend Lease Employee Exchange Program in Australia. • Marketed Macarthur Square, a super regional shopping center with six anchors, two grocery stores, food court, bowling alley, nine-screen cinema and over 160 stores. • Handled operational, security, janitorial and customer complaint issues.• Worked as “Manager On Duty” on select… Show more Macarthur Square, Campbelltown, NSW, Australia Jan. 1998 –Oct. 1998• Gained international business experience through a unique Lend Lease Employee Exchange Program in Australia. • Marketed Macarthur Square, a super regional shopping center with six anchors, two grocery stores, food court, bowling alley, nine-screen cinema and over 160 stores. • Handled operational, security, janitorial and customer complaint issues.• Worked as “Manager On Duty” on select weekends for Macarthur Square and their sister mall.• Collected and analyzed monthly sales figures; and prepared forecasts. • Served on an advisory committee to select an ad agency for ten Australian malls.• Coordinated focus group interviews and follow-up implementation of data for ad campaign. Show less