Nina V.A Email and Phone Number

• Follow up, collection and allocation of payments• Monitoring customer account details for non-payment, delayed payments and irregularities. Involves investigating and resolving customer queries and performing collection calls. • Maintains files consisting of statements and disputes of each customer account. • Processing of receipts and cash collections.• Preparing bank deposits (cash & cheque)• Receiving and dispatching invoices and filing customer acknowledgements and… Show more • Follow up, collection and allocation of payments• Monitoring customer account details for non-payment, delayed payments and irregularities. Involves investigating and resolving customer queries and performing collection calls. • Maintains files consisting of statements and disputes of each customer account. • Processing of receipts and cash collections.• Preparing bank deposits (cash & cheque)• Receiving and dispatching invoices and filing customer acknowledgements and maintaining invoice records.• Posting and matching of daily cash collections, cheques and wire transfers. Reviewing and validating posted batches.• Post A/R adjustments. • Maintaining monthly reconciliation reports (RNB/BNR)• Escalating to management regarding slow paying and at risk customers. • Reporting – A/R Aging, unallocated cash. Show less

• Coordinate movement of cargo between origin and destination for clients – for Sea Export LCL Shipments.• Provide guidance to customers on the various queries, documentation and procedures involved with movement of shipments and also providing quotations.• Trouble-shooting and resolving all customer related issues, recording grievances and reporting them to management.• Trace with offshore operations on the movement and arrival of client’s goods.• Coordinate with CFS for :… Show more • Coordinate movement of cargo between origin and destination for clients – for Sea Export LCL Shipments.• Provide guidance to customers on the various queries, documentation and procedures involved with movement of shipments and also providing quotations.• Trouble-shooting and resolving all customer related issues, recording grievances and reporting them to management.• Trace with offshore operations on the movement and arrival of client’s goods.• Coordinate with CFS for :  Transportation Delivery of cargo Receiving of cargo Cargo measurements Inspection and Re-export documents. Palletisation and packing of cargo Loading confirmation• Create booking for LCL Shipments• Coordinate with Operation Department for the Vessel Details.• Make sales calls and provide reports to Business Development Coordinator. Show less