• Project: transformation of an historical building into a luxury hotel• Provide high level assistance to a team of 25 project engineers• Budget control (70 Million CHF)• Contract and Invoice management (150 suppliers)• Office management• Maintain a good relationship and communication with the client➡ Efficiency, curiosity, dedication

• Prospect new clients• Account management (order management, customer service, customer loyalty)• Develop the brand image• Establish a selling and marketing strategy for the area➡ Entrepreneurial spirit, autonomy, communication

Traveling to the world’s best dive sites

• Stock management (shipments, follow up of orders, transfers, returns, after-sales service)• CITES management (customs regulations)• Ensure continuous improvement of existing processes• Office management• Inventory management➡ Customer focused, autonomous, numerate

• Direct Management of 4 shops• Active budget management• Responsible for personnel management within the shops (recruitment, redundancy, training)• Display professional Visual Merchandising• Optimization of the goods and warehouse management• Coordinator of smooth vertical communication• Customer sales activities (upselling & complementary sales)➡ Leadership, problem solving, pragmatic, positive mindset

Retail Operations Coordinator • Co-management of Store Managers• Product manager assistant• Trade marketing• Boutique development (opening, renovation and closing)• Plan and execute internal & external promotional events (around 30/year)• Work on corporate identity of the BU (vision, mission, values, culture)• Establish sales targets for retail shops & report sales figures and other Key Performance Indicators• Inventory management• Recruit and mentor new… Show more Retail Operations Coordinator • Co-management of Store Managers• Product manager assistant• Trade marketing• Boutique development (opening, renovation and closing)• Plan and execute internal & external promotional events (around 30/year)• Work on corporate identity of the BU (vision, mission, values, culture)• Establish sales targets for retail shops & report sales figures and other Key Performance Indicators• Inventory management• Recruit and mentor new employees (induction day)• Weekly planning of the working hours (30 employees)• Follow up on attendances, holidays, contracts and working permits• Identify sales training needs and define development of training content➡ Communication, pro-activity, creativity, results oriented, negotiationExecutive Assistant• Manage email, agenda, organize travel arrangements, follow-up on expenses for N+1• Prepare the yearly business review for the management committee• Implement and monitor retail procedures• Follow up on maintenance contracts, purchase orders and invoices• Procurement of goods and services➡ Attention to detail, organized, multicultural awareness, flexibility Show less

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