Service Delivery Manager
CurrentLed discovery phases and pre-sales efforts, collaborating with stakeholders to understand project requirements and contribute to proposal development. Managed multiple cross-functional teams, preparing PBIs and managing backlog priorities to ensure alignment with project objectives. Established efficient team processes, conducting regular product and process assessments to drive continuous improvement. Generated comprehensive reports and documentation to track project progress and facilitate effective communication across teams and with clients
Feb 2021 - Present
