Nina Goyco Email & Phone Number

Indianapolis, In, Us

Indianapolis Remote

Indianapolis, Indiana Area

Heartland is a Fortune 1000 company and is one of the largest payment processors in the world. Heartland has also been in the payroll business for more than a decade and services over 30,000 clients nationwide. Heartland continues to focus on key business practices that contribute to its success with client growth/retention to provide fair, honest and fully disclosed business service solutions.A growing segment of Heartland is their payroll division. Heartland now currently services over 30,000 payroll customers nationwide. Heartland provides a full range of payroll and HR solutions to these clients along with providing its award winning customer service to deliver the ultimate user experience.As a payroll Senior Product Advisor, I am responsible for increasing over all sales for Heartland, while partnering with CPA's, Banks, Insurance Professionals, Financial Advisors, TPA's, Networking Groups, and Heartland's own Merchant Relationship Managers within the card segment.Heartland was founded on the principles of honesty, integrity and providing clients fair, clear solutions that cut through the industry's smoke and mirrors. Heartland's belief of putting the customer first has fully enabled our sales professionals truly help their customers address all of their needs.

Fishers, In

Carmel, In

•Develops communications plan for assigned projects.•Creates, coordinates, manages and drives all internal communication and provides support for external communication projects.•Helps identify and execute on new communication opportunities to further enhance our brands and corporate reputation.•Develops materials to support and enhance communication with distributor partners.

Indianapolis, In

•Managed all internal and external marketing efforts for the Benjamin Harrison YMCA.•Developed positive and effective working relationships with Benjamin Harrison YMCA staff, members and community to better promote YMCA programs and activities.•Developed the distribution of promotional materials regarding membership and programs including print, electronic, social media, and direct mail.•Supervised all member retention initiatives.•Promoted small community development through the marketing of group connection opportunities.•Developed strong, positive, lasting relationships with members.•Managed marketing and special events budget.•Orchestrated all year round special family events increasing number of participants by 40% since 2012.•Served as event planner and coordinator for annual fundraising event, increasing number of participants by 20% since 2013 and raising over 25K for the Benjamin Harrison YMCA Annual Fundraising Campaign.•Coordinated production of monthly electronic newsletter that is distributed to over 13,000 members, volunteers and staff.•Supervised, hire, and mentor over 50 volunteers.

Greater Chicago Area

• Managed multiple top 100 client programs and coordinated all operational activities and training.• Acted as liaison between the client and internal functional teams including IT, sales and research development providing superior customer service.• Partnered with sales representatives to identify opportunities to expand current client programs and increase client revenue.

Evanston, In

• Coordinated seminars and trainings for the purpose of continued education for all The Rotary Foundation coordinators; responsible for the planning and implementation of related social events for the Foundation.• Prepared grant files for payment and evaluated grant budgets and actual expenditures for reconciliation. Reviewed and processed progress and final reports for grants and closed files as appropriate.• Provided guidance and advice to applicants on how to develop applications and on eligibility of proposals via email and phone.• Traveled to Mexico, the US and the Spanish speaking Caribbean to meet with Rotarians and gave presentations on the Humanitarian Grants Program.

Greater Chicago Area

• Provided legal assistance and administrative work with a focus on property tax.• Managed all costumer service issues.• Analyzed and prepared research with the focus of helping clients reduce their property tax burden.

San Juan, Pr

• Coordinated year round activities for this non for profit organization, with an International reach that served as an Educational Forum for the Telecommunications Industry.• Engaged in customer service as part of the annual association convention, and provided orientation to exhibitors, participants and lecturers.• Coordinated all the logistics associated with lodging and transportation for visitors, members, and keynote speakers.• Assisted the Board of Directors in the design and coordination of the activities program and the development of informative bulletins. • Solicited sponsorship from companies in the telecommunications industry.

Culinary Arts/Chef Training

Industrial And Organizational Psychology

Bs, Psychology