Nina Boosheri Email & Phone Number

Canada

Liaise with stakeholders and internal end users across departments to refine requirements, scope, and priority of features for a custom replacement of current internal tool systems. Manage the implementation and progression of the project with designers, developers, and QA testers, with ongoing UAT, roadmapping, and negotiation of priorities and future vision.

Led roadmapping, wire-framing, UI/UX design, and handoff to external development teams in the charge for a new product vertical. Prepared PRDs, and other relevant documentation for each stage of the process. Managed product scope and trade offs by understanding technical, functional, legal, and business requirements.

Acted as the source of truth on all matters of product development. Consistently simplified both technical jargon and project requirements, while removing roadblocks and bottlenecks. Conducted QA and acceptance testing as the ‘voice of the customer’. Collaborated with stakeholders across the organization to build a value-driven roadmap. Gathered functional and technical requirements with the scrum team, especially the UX designers and senior developers. Extensive use of Jira to manage and maintain both the product roadmap and developer sprints.

Delivered tested and reviewed code in a scrumban environment working with Ruby on Rails, VueJS, PostgreSQL, APIs, Jira, Git, and Figma. Took on a leadership role early to establish requirements and communicate changes with stakeholders.

Troubleshoot student labs, homework assignments, and quizzes. Research issues with students where the answer is not readily apparent.

Conducting strategy and firm-wide end user training sessions with law firms to ensure streamlined onboarding. Set up law offices for success by migrating confidential client data into the platform while documenting case notes within Salesforce. Partnering with Sales, Support and Product teams in an Agile environment as the ‘voice of the customer’ to ensure the growth of mid-market firms. Adding and tracking bugs and feature requests with Jira.

Resolved customer concerns, primarily by triaging, diagnosing, and completing both software and hardware repairs Thoroughly documented every interaction, while maintaining an efficient pace to accommodate the high traffic of the store. Coordinated, organized, and prioritized tasks, orders, and repairs for the team of technicians.

Consistently learning on the fly and dealing with ambiguity while working on various shows for the Fringe, Shift, rEvolver, and Metfest Theatre Festivals, SFU, and independently. Teamwork, leadership, and communication skills developed through years of experience giving and receiving direction within the theatre community.

Agile Delivery Methods

Certificate, Diploma

Completed the Fundamentals Certificate and Bootcamp Diploma. Developed a full-stack skill-set, including Javascript, HTML, CSS, Bootstrap.

Bachelor Of Fine Arts - Bfa, Performance

Activities and Societies: Theatre Student Union Training in theatre performance, directing, and collaborative multimedia creation. Studied.

Tesol/Tesl/Tefl Certification

TESOL/TEFL/TESL Certifications completed with 100 hours of in-class, practical, and online training.