Nina Fletcher Email and Phone Number
Nina Fletcher's Location
Oceanside, California, United States, United States
Nina Fletcher's Contact Details
Nina Fletcher work email
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Nina Fletcher personal email
n/a
Nina Fletcher phone numbers
About Nina Fletcher
“Let me tell you the secret that has led me to my goals. My strength lies solely in my tenacity. There is no substitute for hard work."Extremely analytic, ambitious, and honest individual looking to leverage my experience in operations and program management. Aiming to use my research-focused background to identify and address critical areas of growth, standardization, and reduction of waste with the goal of strengthening the operational efficiency of an organization’s customer and workforce infrastructure. Let's connect: nmtfletcher22@gmail.com
Nina Fletcher's Current Company Details
Nina Fletcher Work Experience Details
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Fletcher Consulting
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Digital Twins Portfolio Project Lead & Senior Research AssociateDesign Interactive, Inc. Aug 2023 - PresentOrlando, Florida, UsOVERVIEW: ▪ Provide direction, guidance, and delegation of tasks to project team; maintaining team productivity on project goals and objectives; create cohesive teams. KEY TASKS:▪ Establish project goals, success metrics, objectives, priorities and budget. ▪ Identify tasks associated with the project and develop a project schedule, delineating constraints, prerequisites, resource requirements, and timelines based on availability. Understand impacts of schedule slippage. ▪ Manage risk by identifying, quantifying and monitoring potential threats to the project. ▪ Ensure customer needs are met through resource allocation, project planning and execution. ▪ Develop customer relationships; manage customer expectations with relation to project objectives.▪ Develop Statement of Work for winning bid proposals; provide task breakdown and schedule estimates to support proposal cost creation. Seek and obtain multiple funding sources; identify and write proposals; identify and secure transition customers; secure follow-on funding. ▪ Contribute to early identification of project issues and opportunities for product improvement▪ Design and execute human factors studies, analyze data, and provide actionable recommendations to project team.
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Digital Twins Portfolio Project Lead & Research Associate IiiDesign Interactive, Inc. Jul 2022 - Aug 2023Orlando, Florida, UsOVERVIEW:▪ Apply agile methodologies to successfully guide SBIR and DARPA-funded research projects to completion. KEY TASKS:▪ Plan and conduct human factors research and end-user evaluations of interactive systems/product concepts, analyze data, and document evaluation methods; create tables, charts, figures, etc. and support interpretation of data for technical report and manuscript publication.▪ Plan and conduct needs analysis, focus groups, competitive usability analyses, cognitive walkthroughs and other research. Ensure smooth progression of participants through progressive stages of a study and resolve issues inhibiting day-to-day operations of the study.▪ Translate user needs into detailed requirements specifications and design documents, ensuring requirements are properly represented and the appropriate level of user participation is achieved.▪ Manage projects; use SOW and estimating techniques to forecast tasking and create project schedules; manage project budgets; Manage risk by identifying, quantifying and monitoring potential threats to the project.▪ Develop Statement of Work for winning bid proposals; provide task breakdown and schedule estimates to support proposal cost creation.
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Project Manager Naval Medical Forces PacificNovaces Oct 2020 - Jul 2022New Orleans, La, UsOVERVIEW:▪ Support the Bureau of Medicine Enterprise and Navy Medical Forces Pacific with project management work streams in alignment with the Project Management Institute’s and PMBOK directives and guidelines. ▪ Develop and maintain project schedules based on the established project timeline, scope, and resources to ensure timely completion of all assigned projects. KEY TASKS:▪ Required to manage 3-5 operational projects continuously with each lasting 3-18 months in duration; currently managing 15+ active projects simultaneously. ▪ Developed training and content on Organizational Change Management and Appreciative Inquiry for internal and external stakeholders. ▪ Created SharePoint pages and standardized internal filing systems to consolidate project management documents for stakeholder awareness and historical record keeping. -
Usag Wiesbaden, Directorate Of Public Works, Operations OfficerUnited States Department Of Defense Jun 2019 - Oct 2020Washington, Dc, UsOVERVIEW: ▪ Oversaw daily operations and special projects for the Directorate of Public Works, US Army Garrison Wiesbaden (300-person Directorate, 14,000-person Garrison).▪ Reported directly to DPW Director and acted as the “voice of the front office”. The first stop to find solutions to problems, coordinate with other directorates / customers, and help prioritize competing priorities.▪ Responsible for coordination on all taskers (TMT platform) from headquarters and delivery of information to a culturally diverse DPW workforce.KEY TASKS: ▪ Renovated and opened two Housing Neighborhood Centers, in four weeks, during the first eight weeks of employment. This involved coordination with four internal divisions and numerous external entities. Neighborhood Centers were opened ahead of schedule and met all safety regulations / Works Council approval.▪ A member of the DPW Emergency Operations Center (EOC) team. Responsible for reporting onsite and executing required response, based on emergency requisites.▪ Tasked to spearhead the Real Property Planning Board (RPPB), for the Master Planning Division. Including coordination of working groups, consolidation of submissions, slide development, onsite execution, and 1-N and Sustainment voting criteria. ▪ Utilized Workforce Engagement findings, which showed significant gaps between US versus Local National employees, to bridge communication barriers and increase fluidity. This involved implementing a new Quarterly Division Engagement forum, modifying DPW Quarterly Summit content, establishing use of SharePoint and helping create / analyze relevant surveys.▪ Created first volunteer board, for DPW. Presenting opportunities to fill current gaps and needs of the organization. ▪ Oversaw response / closeout of Interactive Customer Evaluation (ICE) comments for all of DPW.▪ Acted as the narrator at key garrison functions and facilitate strategic planning functions. -
Process Improvement And Customer Service Management Contractor - Us ArmyFrench Consulting Gmbh Apr 2018 - Jun 2019Sinsheim, Baden-Württemberg, DeOVERVIEW: ▪ Oversaw and facilitated all operational aspects of customer service programs for US Army Garrison Wiesbaden.▪ Evaluated and compared data from all customer service feedback platforms to access negative and positive trends, usage patterns, and produced key findings and recommendations. Thus, providing the Garrison Commander with actionable data on ways to improve customer service to meet customer expectations and needs.KEY TASKS: ▪ In charge of quarterly workforce event (300-400 attendees) which provided Garrison updates, discussion forum, and awarding of employees.▪ Responsible for all Service Provider Managers (SPMs) and Multiple Submission Managers (MSMs) within ICE (100+ Service Providers; 145 SPMs/MSMs).▪ Created and executed first required ICE training for the Garrison. Training focused on an overview of the program, policies, reporting, how to use the online portal and application of feedback data.▪ Received 650-1200 ICE submissions monthly. Maintained over the required 90% ICE satisfaction rating for entire time in position.▪ Created and implemented ICE Lite. First DoD facility to use ICE Lite, which allowed for quicker feedback means and greater response rates from satisfied customers.▪ Primary survey proponent for customer service, workforce, and as needed micro surveys for USAG Wiesbaden.▪ Standardized and updated all nomination forms, voting sheets, how-to pamphlets, and program breakdowns.▪ Wrote Voice of the Customer Initiatives SOP and edited all existing Award SOPs to align with Installation Management Command policies. -
National Account Manager & Event CoordinatorVirtunet Systems Oct 2015 - Oct 2017San Mateo , Ca, UsOVERVIEW: ▪ Account Manager for U.S. territory and oversight of 50 events annually.▪ Primary liaison for cities, government entities, C-level staff and VIP customers. ▪ Strategically developed individualized roadmaps and oversaw completion of each customer’s projects from start to finish. Providing customers with viable, unique data center solutions that consider cost, read / write efficiency and customer’s overall needs and environment.KEY TASKS: ▪ Primary liaison for cities, government entities, C-level staff and VIP customers.▪ Strategically developed individualized roadmaps and oversaw completion of each customer’s projects from start to finish. Providing customers with viable, unique data center solutions that consider cost, read / write efficiency and customer’s overall needs and environment.▪ Reorganized event operations, so company could attend 25 additional events annually, increased quantity and quality of leads (four-fold), and had a 25% growth in sales.▪ Handled all media and public affairs inquiries.▪ Collaborated with engineers to review each customer’s existing infrastructure, and customer end goals of their data centers. Able to advocate and develop realistic and cost friendly timelines, thus meeting all deadlines and financial requirements of each project.▪ Responsible for creation of new promotional and marketing materials (printing / signage)▪ Development of weekly webinar campaigns for new customers (Mailchimp) and customer updates for existing customers.▪ Managed content for the company’s website. Making sure to target trending industry topics. -
Dell Military Representative, Southern California, Marine Corps InstallationsMosaic North America 2015 - 2016Chicago, Illinois, UsOVERVIEW: ▪Oversaw operations and training for four Southern California military installations.▪ Southern California region was regularly in the top three performing regions, nationwide; in terms of sales and customer interactions.KEY TASKS: ▪ Negotiated and drafted contracts with governmental and non-government organizations to build new business partnerships; growing program from one to four bases in three months (universities, Chamber of Commerce, military units, Family Readiness programs, libraries, non-profits).▪ Functioned independently to grow and achieve program’s mission objectives, such as developing new guidelines, partnerships, branding, and trainings.▪ Trained new representatives on protocols and Dell technology, so employee engagement with customer’s met company standards.▪ Managed all aspects and coordination of marketing campaigns and events, including: contractual agreements, planning, coordinating and execution (90+ events).▪ Promoted upcoming events through social media platforms, to include Facebook, LinkedIn, Instagram and Twitter.▪ Helped recruit new representatives nationally, through use of social media platforms and recruiting websites. -
Business Development AssociateNimbus Data May 2013 - Sep 2014Irvine, Ca, UsOVERVIEW: ▪ Solely responsible for all aspects of event operations, to include logistics, travel, budgeting reports and training of new event ambassadors.▪ Personally managed and executed over sixty events nationally, per year.▪ Onsite lead for event setup and execution.▪ Increased lead generation (three-fold).▪ Booked all flights, hotels, and transport for all team members. Utilized Expensify for reporting.▪ Responsible for Fedex account for shipping all event / marketing materials, to include 250K storage array.▪ Worked with contracting companies for events taking place at unionized conference centers.▪ Focused on back-end storage infrastructure options, specifically SSD solutions. Comparing Nimbus Data to eight other leading SSD suppliers, establishing primary differences and value-add in customer’s environment.▪ Provided training for all event staff (initial three-hour training / ongoing refresher training). -
Research AssistantUchicago Medicine May 2012 - Aug 2012Chicago, Il, Us -
Research AssistantMayo Clinic May 2011 - Aug 2011Rochester, Minnesota, Us
Nina Fletcher Skills
Teamwork
Event Planning
Social Media
Marketing
Sales
Research
Time Management
Always On Time
Leadership
Social Skills
Promotions
Brand Development
Highly Ambitious
Highly Self Motivated
Organization
Customer Service
Public Speaking
Innovator
Strategic Planning
Critical Thinking
Management
Nina Fletcher Education Details
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Adler UniversityIndustrial And Organizational Psychology -
Adler UniversityMilitary Psychology
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Purdue UniversityBehavioral Neuroscience Psychology
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Syracuse UniversityProject Managment Professional
Frequently Asked Questions about Nina Fletcher
What company does Nina Fletcher work for?
Nina Fletcher works for Fletcher Consulting
What is Nina Fletcher's role at the current company?
Nina Fletcher's current role is Creating Positive, Effective Change Throughout Organizations.
What is Nina Fletcher's email address?
Nina Fletcher's email address is ni****@****aic.com
What is Nina Fletcher's direct phone number?
Nina Fletcher's direct phone number is +197287*****
What schools did Nina Fletcher attend?
Nina Fletcher attended Adler University, Adler University, Purdue University, Syracuse University.
What are some of Nina Fletcher's interests?
Nina Fletcher has interest in Traveling, Hiking, Cooking, Reading.
What skills is Nina Fletcher known for?
Nina Fletcher has skills like Teamwork, Event Planning, Social Media, Marketing, Sales, Research, Time Management, Always On Time, Leadership, Social Skills, Promotions, Brand Development.
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