Nina Josephs Email & Phone Number

Developed and maintained souring strategies to identify high quality candidates for agency ownership opportunities.

Springfield, New Jersey

• I was responsible for planning, implementing and overseeing our company's daily operations to ensure the office runs efficiently and effectively as necessary for success and growth.
• Managed the day to day operations and overall long-term business success strategy by creating office procedures and processes regarding lead sources, sales goals based on plan metrics, and other key performance.
• Evaluated and monitored the efficiency of the marketing team including the effectiveness of our dealership program through regular meetings with staff and tracking of referrals via internal and corporate reporting.
• Administered the recruitment, hiring, and evaluation processes for all staff members, including creating and implementing an employee review process.
• Managed operational budgets to promote profitability
• Instrumental in growing the operation from a Top 25 GFR to a Top 10 GFR in less than a year by maintaining a properly motivated staff with a strict adherence to integrity and compliance.

• Promoted to this position to provide motivational entrepreneurial, sales, and product education to new and existing agents. This includes resources and tools on marketing, sales, and service operations to help our.
• Responsible for the coordination, implementation, and results of Farmers’ training and program education. The curriculum, conducted via live training and webinars, includes sales techniques, best practices for office.
• Consistently meet and surpass targeted goals and objectives driving improved business performance and the company’s overall strategic position.
• Recently acquired a second territory in New Jersey and quickly improved (from 70% to 100%), and continue to maintain, its on-time completion rate for mandatory online training for over 100 agents.
• I was the NJEA Program liaison responsible for maintaining a close relationship with the president of NJEA. Facilitated ongoing training and adherence to compliance standards for teacher-specific insurance policies.

• My primary responsibilities included working with 50 agents to ensure they were best prepared to effectively carry out their business plans.
• Created, managed, and implemented personalized marketing plans for district agents while ensuring that all marketing collateral met our brand standards. Consistently maintained 100% agent compliance to digital.
• Developed and maintained a quoting and promotion tracker that allowed for the efficient and accurate monitoring of my field agents. This initiative was so well received that the program was expanded to cover the entire.
• As the Compliance subject matter expert for the state of New Jersey, I maintained tracking and communication with our state and home office leadership on the status of our agents' compliance requirements for data.
• Selected for a special team to revamp the Marketing Specialist role. I was the Atlantic Coast representative, specifically chosen out of six other candidates, who worked with a larger, national group. Together, we.
• Based on my overall efforts, I was consistently asked to present various topics at state, district, and classroom style meetings. Topics included marketing, systems for client management, and new, larger company.

• At this business process management firm, I was promoted twice, most recently to this role where I investigated allegations received for non-compliance to procedures and guidelines set forth by the FCC involving fraud.
• My responsibilities included managing fast paced, high volume production, with an emphasis on quality and detail, in order to alleviate a severe backlog that was preventing schools and libraries from receiving their.
• Once the backlog was cleared, my team and I developed enhanced processes and procedures for the efficient handling of our work. This improved workflow now allowed for the immediate reviews of all grant applications and.
• Performed high scrutiny audits of schools and libraries, in much larger districts than my previous role, that were applying to the Universal Services Fund.
• Routinely provided and implemented recommendations for both processing applications and completing investigations through written and verbal internal and external communication.

• I was an Auditor/Initial Reviewer and managed a range of job responsibilities, with a focus on federal telecommunication grant applications for public schools; validating their product and services eligibility.
• Regularly ensured that each application conformed to our established guidelines, policies, and procedures.
• Acted as a liaison between school officials and the U.S. Government in order to best determine, and subsequently recommend, a course of action that also satisfied the USAC and FCC compliance requirements.

Bachelor Of Arts, Mathematics

Masters Of Science, Applied Mathematics