Nina Lacôme Email & Phone Number

Greater Pittsburgh Area

Advanced from entry level position to lead inside sales within 4 months. Primary support for the outside sales team- maintaining 102% performance to meet individual $12M yearly sales quota. Complete commercial procedures to effectively quote/propose projects, order and ship products, and conclude return requests. Attend monthly Emerson pressure management and isolation valve training sessions to gain advanced knowledge in order to provide successful results. Mediate customer concerns and issues by problem-solving solutions suitable to their needs. Analyze piping and instrumentation diagrams to develop basic take-offs and bills of materials. Offer technical, chemical engineering, in-depth aid for customers to troubleshoot conflicts regarding product selection, specifications, field installation, site start-up, application, and safety.

Pittsburgh, Pa

Led and helped residents utilize campus resources and succeed in an independent setting. Managed conflicts by providing resolutions/support to 60 residents, 800 residents building wide. Planned educational plus team-building events and activities in a timely manner. Interviewed potential candidates for Resident Assistant open positions and trained new team members to allow smooth transition into the demanding role. Developed creative and consistent marketing methods to relay information by collaborating with the staff. Enforced residence hall rules, and maintained necessary documentation for events, programs, and incidents.

Sewickley, Pa

Directed daily functions for summer camp to create engaging recreational opportunities for families. Maintained accurate program records, including incident reports, logs, and daily attendance reports. Organized and lead small and large group activities and opening/closing ceremonies. Identified and responded to camper behavioral issues, and reported concerns to camp leadership. Communicated with parents and camp director regarding participant experiences and expectations.