Ninan Thomas

Ninan Thomas Email and Phone Number

Customer Delivery Head at Nokia @ Nokia
espoo, southern finland, finland
Ninan Thomas's Location
South Elgin, Illinois, United States, United States
Ninan Thomas's Contact Details

Ninan Thomas personal email

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About Ninan Thomas

Techonlogy Sales/ Operations/ Supplychain expert with 30 years of deep experience in business development, network operations, large-scale project and program management, sales and customer engagements. Excellent knowledge on 4G/5G/Cloud/AI technology. Worked in various geographies and served equipment manufacturers and operators ( Nokia/ATT/Reliance). Consistently delivered exemplary results in leading companies in highly competitive markets. Engineered most successful startup in history of Nigerian telecom market. Played central role in rollout of largest Greenfield network, in India, a $4 billion venture. Won $1 Bln Managed services business in India and Streamlined managed services operations for Alcatel Lucent. Hands on experience in 4G/5G technology (LTE) with ATT in US. Succesfully developed 5G readiness roadmap for North America Services Business group.Program managed the the world's largest network transformation program for ATT with least cost and highest network KPIs. Streamlined the supply chain functions ( Procurement and Vendor management) to reduce cost by 9%

Ninan Thomas's Current Company Details
Nokia

Nokia

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Customer Delivery Head at Nokia
espoo, southern finland, finland
Website:
nokia.com
Employees:
157111
Ninan Thomas Work Experience Details
  • Nokia
    Customer Delivery Head
    Nokia Aug 2019 - Present
    Chicago, Illinois , Usa
  • Nokia
    Customer Delivery Head
    Nokia Aug 2019 - Present
    Chicago
    Responsible for Delivery of IP & Optical Networking Solutions. Managing OneWebs revolutionary Technology program of providing data connectivity solutions for maritime, aviation, enterprise, connected vehicles, government, and covers cell site back haul.
  • Nokia
    Head Of Service Operations
    Nokia Jun 2018 - Present
    Naperville
    Responsible for supplychain operations for 5G readiness for North America. Tasked with setting up the procurement services outsourcing unit and various other improvement initiatives. Initiatives focussed on cost reduction targets and company bottom line improvements. Lead overall services transformation and contributed to the increased customer retension scores and arrested revenue leakages.
  • Alcatel-Lucent
    Program Director Att
    Alcatel-Lucent Aug 2012 - Present
    Chicago, Illinois , Usa
    Responsible for 400mln Network modernization/Transformation program for ATT (Planning/Scheduling/resources management /risk management and P&L). Managed 4G RAN and Core network deployments. Migrated over 50,000 nodes in 10 months with least customer impact. Lead ATT opertaions & technology transformation through outsourcing/remotizing and automating all aspects of network management. Migrated the NOC functions to remote Global Delivery Centre in India and Poland and managed the Fault/Configuration/Alarm/Provisioning and Tier 1 through 4 support functions. Saved over 25% of the cost in the Network Migration (swap out) program. Demonstrated excellent program financial discipline leading to world class execution by meeting/exceeding all planned technical and financial KPIs. (enodeBs/MME deployments, Major SW Releases, resources cost etc.)Achieved network performance and quality improvement (1.5%) in ATT (availability & retainability) in less than 12 months (LTE/Small Cells/UMTS). Architect of various performance improvement programs focused on RF audit/parameter tuning/site level outages/ HW transformations. Devised and executed network strategy of Densification and layered service offerings. Demonstrated best network performance in Super bowl 2018 by seamlessly handling over 4 terabytes of data and highest stability. Spear headed automation through tools and Artificial Intelligence in global operations of services through Global Delivery Centers
  • Nokia - Alcatel-Lucent Managed Solutions Pvt Ltd
    Chief Executive Officer
    Nokia - Alcatel-Lucent Managed Solutions Pvt Ltd Aug 2010 - Aug 2012
    India
    Architect of the Managed services in India. Was a strategic hire by Alcatel Lucent leadership to arrest the deteriorating customer (Reliance Communications) confidence for Alcatel Lucent as the business was under the threat of contract termination. Achieved all set objectives in specified timeframe: Grew the business from USD$ 50 Mln to over 100 Mln revenue in 2 years. Consistently grew the margin from negative 20% to positive 24%. Customer satisfaction level topped to teh highest level. Regained businesses from Huawei and ZTE, for 3G services. Won the largest outsourcing deal from Reliance Communications for Wireless, Wire line and Data services.In short span of 2 years created a culture of accountability and ownership within the team, received highest level of rating in the global employee satisfaction survey.
  • Zte Corporation
    Vice President
    Zte Corporation Apr 2009 - Aug 2010
    Respsonsible for the ServicesDelivery for EMEA region with a revenue of over $1 Bln. Designed and implemented service delivery organization for the region that deliverd network deployent and operations transformation for operator in South Africa, a program delivering over $1Bln revenue.
  • Visafone Communications Limited
    Managing Director & Chief Executive Officer
    Visafone Communications Limited Jan 2007 - Dec 2009
    Head of the mobile communications company in Nigeria , achieveing a revenue target of $800 million. Exceeded all performance benchmarks, Revenue, Customer aquisition & retention , Network quality & ARPU ( highest in the market). Won 2.5 million subscribers in 18 months in a market crowded with 12 established telecom players. Responsible for organizational design and talent aquisition. Recruited an dretained some of the best talents from industry to drive the organizational success.
  • Reliance Infocomm
    Vice President
    Reliance Infocomm Jan 2002 - 2007
    Key member of executive team that created Reliance Infocom, a $3 billion telecom startup. Accountable for launch management and operations of network that grew from 200,000 subscribers to 20 million in less than 24 months. Instrumental in defining USP of price, coverage, and quality of service to capture market share. Managed NOC performance and coordinated planning, engineering, and operations. Established Program Management Office with schedules and deliverables. Led technical staff of more than 500 engineers and 1,000 outsourced labor employees.  Spearheaded startup of largest greenfield network in world with 60,000 kilometers of cable and a network of 40 million users in world’s second largest market. Negotiated lowest price-per-subscriber in industry by introducing Erlang matrix, comparing cost structure to solutions—one of first in the industry. Initiated and successfully guided launch management function with go-to-market responsibility using 16 vendors including McKenzie, Diamond Cluster, and Price Waterhouse.  Secured significant savings in cost of operations by establishing 24/7 centralized Network Operations Center – first company in India to be so managed. Introduced and managed network leadership programs to increase revenue and enhance quality.

Ninan Thomas Skills

Telecommunications Start Ups Management Outsourcing Project Planning Networking Go To Market Strategy Leadership Development Gsm Vas Vendor Management Wireless Product Management Team Management 3g Pre Sales Bss Business Strategy Business Development Mobile Devices

Ninan Thomas Education Details

Frequently Asked Questions about Ninan Thomas

What company does Ninan Thomas work for?

Ninan Thomas works for Nokia

What is Ninan Thomas's role at the current company?

Ninan Thomas's current role is Customer Delivery Head at Nokia.

What is Ninan Thomas's email address?

Ninan Thomas's email address is en****@****hoo.com

What is Ninan Thomas's direct phone number?

Ninan Thomas's direct phone number is +184746*****

What schools did Ninan Thomas attend?

Ninan Thomas attended Asian Institute Of Management, Madurai Kamaraj University.

What are some of Ninan Thomas's interests?

Ninan Thomas has interest in Racket Ball, Photograhy, Tennis.

What skills is Ninan Thomas known for?

Ninan Thomas has skills like Telecommunications, Start Ups, Management, Outsourcing, Project Planning, Networking, Go To Market Strategy, Leadership Development, Gsm, Vas, Vendor Management, Wireless.

Who are Ninan Thomas's colleagues?

Ninan Thomas's colleagues are Ian Kwok, Bhupinder Sanghera, Miguel Javier Hernandez, Michał Boczar, Ian Ashe, Emin Haqverdiyev, Sonu Raut.

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