Nina Pochakom Email & Phone Number

Calgary, AB, Canada

• Coordinate with third-party suppliers, executing purchase orders and coordinate shipping,receiving, inventory management for all raw materials and products.
• Analyze historical material usage to forecast future requirements leading to 20% increased efficiency for production runs.
• Created inventory tracking database which reflects 100% of current warehouse stock and predicts re-order periods for weekly reporting purposes.
• Developed meaningful relationships with suppliers, provided after hour support for international manufacturers and negotiated the best cost for value.
• Research and Development of new products, responsible for developing product project plansand future product launches. Conduct market research to assist leadership with new product strategies

Calgary, Alberta, Canada

• Insurance Account specialist for Allstate, Northbridge & The Co-operators Insurance
• Top performer, I complete work efficiently by managing account debt, and developing reports to ensure contracts are handled proactively.
• Manage over 600 Account Receivable files monthly, interact with multiple insurance accounts to resolve problems entirely and consistently meeting KPIs.
• Transforming workflows and improving process management by identifying opportunities to reduce time and maximizing results; made recommendations to increase productivity by 5%.
• Provide daily operations support to rental branches and build relationships with vendors to increase productivity in the usage of Enterprise rental software.

Calgary, Alberta, Canada

• Accommodated customers' needs, assisted branch to achieve corporate customer satisfaction rate of 90%.
• Successfully performed strategic capacity management, to ensure product availability for short-term demand forecasts by employing significant analytical problem-solving skills.
• Assisted in the management of employees and operations of the branch including the inventory of fleet, scheduling, and upkeep of branch; worked collaboratively as a team member maintaining a positive customer-focused.

Calgary, Alberta, Canada

• Supervised & graded exams, ensured academic integrity, assisted with any student questions.
• Assisted students during Excel tutorials with questions regarding Excel functions and formulas.