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Nina Peters is listed as Member Experience Representative I Operations Associate I Chef at ProfitKeeper by PrimePay, a with 6 employees, based in Milwaukee, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Nina Peters.
Nina Peters previously worked as Customer Support Representative at Profitkeeper By Primepay and Operations Associate at Bright Cellars. Nina Peters holds Associate Of Arts And Sciences - Aas, Culinary Arts And Related Services from Milwaukee Area Technical College.
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Specialties: Leadership, Culinary Services Management, Customer Experience, Social Media, Time Management, Data Entry, Writing, Editing, Employee Training and DevelopmentProfessional Snapshot: Fifteen years in the culinary services and direct to consumer industry have taught me how to deliver exceptional customer experiences. My passion lies in creating moments that matter and there is no better way to do this than through food and wine! 🍕🍷
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I provide Customer Support for ProfitKeeper, a franchise-specific, online accounting software. Today, we provide a variety of services, including royalty and key-performance indicator reporting, to help franchisors and franchisees manage their businesses.
Milwaukee, Wisconsin, United States
Job duties as an Operates Associate include assisting Wine Concierges with any requests related to fulfillment of orders or shipping of product acting as a liaison between them and our fulfillment center and carriers, keeping track of monthly reports, and sending in claims for lost and damaged packages. Also, helping the Director of Operations and other team members within the company with time-sensitive projects using the following programs: Microsoft Office (Word, Excel), and Google Workspace (Docs, Sheets, Drive).
Milwaukee, Wisconsin, United States
Job duties as a Member Experience Representative include: Answering 50+ phone calls and emails per day, assisting members in a wide range of questions regarding their subscription, Bright Cellars products, or navigating the website using the following applications: Zendesk, Gorgias, Shopify, Stay.AI (Retextion). While in this role I consistently excelled past the 20% save rate and 40 ticket solves per day that was expected of me and constantly used suggestive sales to bring in revenue. I also investigated and submitted claims for all chargebacks and developed an SOP for preventing and dealing with fraud.
Cedarburg, Wisconsin, United States
My main job duties were hiring and training the dietary staff to deliver excellent customer service as well as assisting them in serving to meet the Resident’s needs. I also conducted an entrance survey to determine a resident’s likes or dislikes, kept records of all dietary requirements and preferences, and acted as liaison between family members and the Director to promptly solve any issues with a resident’s meal plan. Other duties included: weekly menu planning, creating and executing new recipes for weekly menus, and assisting the Director of Culinary Services in any other projects as needed.
New Berlin, Wisconsin, United States
Mainly I was responsible for supervising the dietary staff, managing stock, inputting monthly inventory, and writing weekly menus. I also held a monthly baking class with some of the residents and attended monthly food committee meetings.
Milwaukee, Wisconsin, United States
Job Duties include preparing large quantities of baked goods, cold items, and meals for residents as well as baking specialty cakes and pastries for parties and catered events. I was also the head of the safety committee that ensured a healthy and safe work environment.
Wauwatosa, Wi, United States
Preparing and cooking to order a variety of dishes for an upscale dining experience within the Senior Living Community as well as catering and serving at parties and holiday events.
Activities and Societies: Culinary Competition Team While considering a degree in baking and pastry arts all that was currently available.
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Nina Peters works for ProfitKeeper by PrimePay.
Nina Peters is listed as Member Experience Representative I Operations Associate I Chef at ProfitKeeper by PrimePay.
Nina Peters is based in Milwaukee, Wisconsin, United States while working with ProfitKeeper by PrimePay.
Nina Peters has worked for Profitkeeper By Primepay, Bright Cellars, Lasata Care Center, Prohealth Care Regency Communities New Berlin, and Alexian Village Of Milwaukee.
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Nina Peters holds Associate Of Arts And Sciences - Aas, Culinary Arts And Related Services from Milwaukee Area Technical College.
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