~ Led operations of a $6M food manufacturing and distribution company with 40+ employees.~ Developed company policies and HR department to align with local, state and federal laws including e-verify program.~ Developed and implemented Covid 19 protocols and policies as they evolved~ Established a supportive culture, new hire onboarding and exit processes (checklists, orientation, interviews).~ Organized and implemented benefits, educational, financial, vacation programs while tracking enrollment, changes and cancellations.~ Spearheaded process, evaluation and implementation of a Call Center options, reducing inbound calls by 95% ~ Created the process and environment where employees felt safe to share a harassment situation. Led harassment investigations, interfacing with legal and executive teams, creating a safer work environment for all employees.~ Recalibrated the payroll function for accuracy and compliance.~ Developed daily AR audit of invoices and follow up process for ensuring prompt payment.

~ Wrote and edited scripts for various candidates for Fundraising, Volunteer outreach, Get Out the Vote, Voter Protection campaigns.~ Tracked backend operations of communications campaigns on proprietary software.~ Wrote and facilitated training programs via Zoom and Slack to volunteer texters (5 - 600 attendees per event).~ Guided and coached volunteers in appropriate communications - providing constructive feedback or re-training as needed.~ Provided excellent technical support for Spoke Rewired software, Slack and Google Docs and Sheets.

~ Created operations manual for Accounts Receivable and Payables.~ Advised on proper Human Resource compliance with contractors, including providing support for harassment situations.~ Organized, collected and cleaned the data for implementing FileMaker Pro implementation.~ Consulted team on streamlining Standard Operating Procedures in all areas of the business.

~ Coordinated the registration and attendance for executives to attend Labor Management courses across five divisions of a $14 billion company. ~ Implemented a streamlined process to accurately track training and ensure attendance compliance. ~ Coordinating online learning processes, offering guidance on accessing and completing compliance training. ~ Collaborated with key division stakeholders to develop and update operations manuals

~ Built strong relationships with clients and conducted weekly or bi-weekly client meetings.~ Created advertising plans for 75 new home communities through diverse mediums such as print, broadcast, outdoor, electronic, and direct mail. ~ Developed media plans for regional marketing campaigns with a focus on various budgets, involving meticulous research and planning of media placements. ~ Negotiated vendor bids for signage, printing, and promotional items, ~ Implemented streamlined procurement processes that significantly reduced marketing costs

Supported Marketing team for ITUG conference.

~ Coordinated variety of HR functions for over 3,000 employees of the Tandem Division.~ Conducted New Hire Orientations, presented security information and conducted personalized one-on-one sessions to review paperwork and benefits options.~ Audited the I-9 Employment Eligibility Verification for accuracy. Implemented a new process to ensure compliance.~ Provided excellent customer support for employees with HR-related queries in person and through the internal hotline. ~ Accurately processed incoming resumes into Resumix system ensuring correct data entry for future use.~ Assisted in the layoff process, showcasing versatility in handling various HR functions with tact and compassion with the utmost confidentiality following the acquisition of Digital Equipment Corp.

~ Welcomed all to the company providing courteous and efficient reception and service.~ Managed accounts payable, accounts receivables and payroll for $2M Design Agency