Nina Scott, C.P.R.W. / N.C.O.P.E. Email & Phone Number

United States

Manage AJCC Site accessibility, Title 1 WIOA Programming, contract performance, reporting, while mentoring Career Coach team with servicing employers, adults, and dislocated workers to provide career planning, guidance, supportive services, and training consideration. Partner with stakeholders: training providers, community agencies, and Career Service Providers.

Hayward, California, United States

Hayward, Ca

Overseen by the ACWFDB (Alameda County Workforce Development Board), I work as a Career Coach, in the WIOA Program for America's Job Center of California (AJCC).

PARW/CC member and Tier I certifed Florida Workforce Development professional. Services include creating professionally written résumés/career documents, administering career assessments, coaching on interview process, creating career employment development plans.

South Florida

* résumé strategy consult* create career documents (resumes, cover letters, resignation letters)* career assessments for job seekers in transition or graduating students* step-by-step career plans* career coaching on job search strategies, interviewing skills

Tier 1 Certified Workforce One Professional Case Manager. Eleven months in RES Program providing intensive Case Management service to UC (Unemployed) claimants and filled in as Employment Specialist as needed (Staffing Support for events). Worked with in-house Recruiters, and filled as as Employment Placement Specialist as needed. Facilitate RES Orientations and assist claimants with barrier(s) identification, job search strategies, and placement. Track, monitor, and document caseload activity. Florida Teacher Educator Certified with Instructor background. A self starter with interpersonal communication skills both orally and in writing. Passionate about making a difference and impacting business results. Intermediate proficiency in MS Office 2007: Word, Excel, Outlook, PowerPoint and additional proprietary software. Internet research skills.

TEACHER Passed F.T.C.E. Elementary Education K-6 exam on 4/30/09.

Responsible for establishing and enforcing rules covering expected behavior and procedures for maintaining order among the students. Observe and evaluate students' performance, conduct, social development, as well as physical health during my assignment and report to permanent teacher. Follow instructions and administer curriculum per the permanent teacher. Implement grade appropriate curriculum and activities as needed when no instructions are present. Engage students' attention at all times, being sure they are safe and learning. Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations. Establish clear objectives for all lessons, units, and projects communicating those objectives to students.ACCOMPLISHMENTS:Substitute taught for kindergarten, first, second, fourth, and fifth grades with 20-25 students per class. My service was requested repeatedly for Varying students due to high teacher satisfaction with my performance to special needs pupils.

Provide customers with excellent service by listening to their needs, taking orders and answering any questions they might have about a Starbucks drink, food, product, program or promotion. Obtain, verify, and communicate custom orders with accuracy. Rectify any dis-satisfactions by offering to re-make a drink or exchange a product. Give drink certificates in certain situations to aid in customer base retention so the customer knows we appreciate their business, care they are happy with our service, and are pleased with our products.ACCOMPLISHMENTS:Coordinated Starbucks support for coffee and pastry donations to aid with annual fundraiser for technology in the classrooms. As a P.T.A. Golf Committee chair member, helped raise $20,000 for technology in the classrooms at Embassy Creek Elementary

Duties:OWNER/OPERATOR Researched, gathered, extracted and interpreted government rules to meet all requirements with County and State. Created marketing materials. Designed and implemented contracts as well as orientation packets for clients. Monitored students' progress. Formed mission statement: “To provide children with a safe, clean, nurturing, and developmentally enriching environment in which to learn and grow.”Planned and implemented teaching policies and programs to support mission statement.TEACHER Conferred with parents and staff. Set educational standards and goals, as well as established policies, procedures, and programs to carry them out. BUDGET PREPARATION: Determined allocations of funds for staff, supplies, materials, equipment, and authorized purchases. Procured needed inventory.BOOK KEEPING: Gathered invoices and receipts, extracted recorded income as well as expenses, consolidated into summaries for financial analysis, and paid expenditures. Performed data entry of all financial information into computer using MS Excel. Monitored and tracked costs for participation in Government Nutritional Food Subsidy. Documented meals served and adhered to Government Nutritional Food guidelines. Checked for accuracy of budget data in reports and compared with estimated funding needs. Monitored expenditure rates compared to gross and net income. Maintained records in separate business account.ACCOMPLISHMENTSScored 6 out of 7 in every category on the Family Day Care Rating Scale administered by Alameda County’s Every Child Counts Mentorship ProgramManaged to continue business operations despite husband being deployed to Kuwait with his Naval Reserves Unit for Operation Noble Eagle.

Qualified for a company security clearance and conducted research in major pharmaceutical's proprietary library. Pulled relevant scientific documents which recorded the conditions and quantities of ingredients for each manufactured pharmaceutical batch to aid in proper documentation for future F.D.A. audits. Filed and retrieved documents for eight supervisors and Internal Auditor.ACCOMPLISHMENTS:Reorganized and managed filing system containing thousands of highly classified proprietary documents.

Responsible for assisting with the hiring process for external and internal applicants in the telecommunications industry. Set up substance abuse screening appointments, verified employment, ordered and reviewed Department of Justice background investigation checks, and conducted interviews for candidates using the proprietary Occupational Selection Interview process. Scored interview results and coordinated with personnel for job offers. With internal applicants, observed and assisted with review of classification matrix to determine levels of eligibility criterion for category of grade level. Helped recruiters at mass recruitment job fair events in the community and interviewed qualifying candidates.ACCOMPLISHMENTS:Screened, interviewed, assessed, and kept detailed records for 173 internal and external job candidates in the telecommunications industry.

Acted as liaison between students and Counselors. Received recognition for the creation and implementation of Bereavement Support Services Workshop at California State University of East Bay. Presented workshop format to students on academic probation on study strategies and time management skills. Clerical duties.

Customer Service Representative for Bay Area field office in S.A.T. call center.