Niña Peterine Sheen Suico Email and Phone Number
As a seasoned professional with a wealth of experience across multiple industries, I thrive in driving business growth, cultivating client relationships, and delivering exceptional results. My journey has led me through dynamic roles in cybersecurity, IT services, and sales representation, where I’ve honed my skills in client engagement, team leadership, and strategic planning. My experience spans working with international teams and clients, allowing me to bring a global perspective to the table.Currently serving as the Director of Client Services, I excel in managing complex customer needs, streamlining sales processes, and leveraging CRM systems and business technologies to enhance client relationships and optimize business outcomes. I am dedicated to fostering long-term partnerships, ensuring client satisfaction, and spearheading innovative solutions that align with business objectives. Beyond the boardroom, I am an avid traveler with a deep appreciation for culture, nature, and adventure. My travels inspire creativity, whether it’s exploring a new destination or immersing myself in different culinary experiences. I also channel my creativity through acrylic painting and maintain an active lifestyle by practicing Muay Thai and shooting.If you’re looking to connect with someone who is passionate about business growth, customer success, and making meaningful connections, feel free to reach out!
Bpo Sales Group
View- Website:
- bposalesgroup.com
- Employees:
- 8
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Director Of Client ServicesBpo Sales GroupLas Pinas, Ncr, Ph
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Head Of Client ServicesBpo Sales Group Nov 2023 - Present-Developed and executed comprehensive client service strategies to drive retention, satisfaction, and revenue growth.-Collaborated closely with sales, marketing, and product teams to identify opportunities for upselling, cross-selling, and new business-Established performance metrics and KPIs to measure team effectiveness and individual performance, driving accountability and results.
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Client Services CoordinatorEmapta Global Oct 2023 - Jan 2024Sydney, New South Wales, Australia-Maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals.-Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.-Drive the end-to-end digital marketing strategy for our LinkedIn company page, ensuring impactful execution and management.-Prepare reports and analytics on the overall performance of the… Show more -Maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals.-Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.-Drive the end-to-end digital marketing strategy for our LinkedIn company page, ensuring impactful execution and management.-Prepare reports and analytics on the overall performance of the sales and marketing campaigns, including ROIs and KPIs. Show less -
Global Account ManagerRed Team Partners Aug 2023 - Sep 2023Singapore-Serve as the main point of contact in all matters related to client concerns and needs-Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients-Handle inquiries and requests from customers and address their needs-Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met -
Global Sales Executive/Head Of Vendor (Procurement)Red Team Partners Aug 2022 - Aug 2023London, England, United Kingdom-Checking availabilities of testers, account managers and clients to schedule scope calls, also ensuring attendees get the invites and accepted it.-Getting the scope sheet and all necessary information of the project from Account Managers-Ensuring correct days are received from the testers and then choosing the best offer.-Ensuring all scoped days and service details is properly logged in the records.
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Director Of Customer ServiceFast Gateway System Apr 2022 - Jul 2022Hong Kong Sar-Recruits, interviews, hires and trains departmental supervisory staff.-Oversees the daily workflow of the department.-Acts as a liaison between the customer service department and other divisions in the company.-Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience. -
Cryptocurrency Analyst/Otc TraderBlitz Inc Jun 2019 - Jul 2022Hong Kong SarSpearheaded the execution of 13% Over-The-Counter (OTC) cryptocurrency trades, managing large transaction volumes with a focus on minimizing market impact and maximizing profitability.Built and maintained a portfolio of satisfied institutional clients, resulting in repeat business and positive referrals.Analyzed cryptocurrency market trends and data to forecast price movements, delivering reports that enhanced trade decision-making processes and contributed to a 15% increase in… Show more Spearheaded the execution of 13% Over-The-Counter (OTC) cryptocurrency trades, managing large transaction volumes with a focus on minimizing market impact and maximizing profitability.Built and maintained a portfolio of satisfied institutional clients, resulting in repeat business and positive referrals.Analyzed cryptocurrency market trends and data to forecast price movements, delivering reports that enhanced trade decision-making processes and contributed to a 15% increase in portfolio returns. Show less
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Assistant InstructorBlitz Broker Oct 2021 - Mar 2022Dubai, United Arab Emirates-Conducts free crypto brokering classes on the Blitz Broker Program, tracking students' progress and classes.-Managed incoming and outgoing calls and messages, answered inquiries, and organized database.-Promoted productivity by handling schedules and correspondence.-Located needed information for different topics by conducting physical or digital searches -
Recruitment SpecialistShang-Li Information Technology Co. Ltd. Nov 2019 - May 2020Shanghai, China-Established applicant sources, conducting outreach via online job boards, employment agencies, community services, and colleges.-Verified candidates, conducting background checks and connecting with references.-Evaluated applicants, reviewed resumes, and conducted interviews with a consistent set of assessment criteria.
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Order Desk AuditorTire – Eo Business Process Outsourcing Jun 2017 - Sep 2017-Auditing orders and ensuring that all the orders are correctly treated according to their status.-Sending emails to store managers regarding each transaction's status: already sold, not yet sold, or to be returned.- Check if the orders have the correct information, such as the tire brand, model, and size.- Properly endorsing to be returned orders to the returns team.
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Data Entry OfficerTire – Eo Business Process Outsourcing Apr 2017 - Jun 2017-Collected data for entry from multiple sources.-Coded, searched, extracted, and interpreted information to determine correct input procedure.-Entered large volume of information daily with high degree of accuracy.
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Customer Service RepresentativeTeleperformance Aug 2016 - Feb 2017-Answered numerous inbound calls each day to handle various concerns, set appointments, and close sales.-Handled customer inquiries, billing questions, payments, and service requests.-Documented, researched, and resolved customer service issues. -
Data Entry ClerkDeguzman Law Office Jan 2013 - May 2013-Safeguarded data accessibility through effective file management and organization.-Verified data accuracy by consistently reconciling work with documentation.-Prepared documents for scanning by removing staples and sorting in correct order.-Enforced compliance with data security policies while handling sensitive documents. Staged documents for destruction in secure shred containers following entry and quality control.-Coded, searched, extracted, and interpreted information to… Show more -Safeguarded data accessibility through effective file management and organization.-Verified data accuracy by consistently reconciling work with documentation.-Prepared documents for scanning by removing staples and sorting in correct order.-Enforced compliance with data security policies while handling sensitive documents. Staged documents for destruction in secure shred containers following entry and quality control.-Coded, searched, extracted, and interpreted information to determine the correct input procedure. Show less
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Front Desk ManagerMango Tree Pension House Aug 2012 - Dec 2012-Greeted, assisted, and directed visitors in a pleasant and professional manner.-Ran smooth shifts each day, checking operations regularly and correcting problems without delay.-Maintained impeccable records, schedules, and financial accounts.-Collected payments for services and updated accounts to reflect new balances.
Niña Peterine Sheen Suico Education Details
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Msu-IitPsychology
Frequently Asked Questions about Niña Peterine Sheen Suico
What company does Niña Peterine Sheen Suico work for?
Niña Peterine Sheen Suico works for Bpo Sales Group
What is Niña Peterine Sheen Suico's role at the current company?
Niña Peterine Sheen Suico's current role is Director of Client Services.
What schools did Niña Peterine Sheen Suico attend?
Niña Peterine Sheen Suico attended Msu-Iit.
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